Ticket Sales Account Executive

About the Atlanta Falcons

The Atlanta Falcons are a professional American football club and member of the National Football League (NFL).  The team’s headquarters and practice facility are located on a 50-acre site in Flowery Branch, Georgia.  The Falcons’ NFL expansion franchise was awarded in 1965 and acquired by current owner Arthur Blank, co-founder of Home Depot, in 2002.

Who we are 

Our Blank Family of Businesses Core Values serve as the foundation for the way we operate at all levels:

Put People First - Listen & Respond - Include Everyone - Innovate Continuously - Lead by Example - Give Back to Others

We use our core values as a compass to guide our decisions because they are our North Star.  If we live our core values daily, we know everything else will take care of itself.  We enjoy a culture rooted in giving back to others through our time, talents, labor, and financial commitment. We are successful when we collaborate with and value each other like family, maintain a hunger to delight guests and continuously innovate, listen closely for even the smallest need for improvement, stand up for convictions, and genuinely own our responsibilities as if our name is on the outside of the building. 

Our Ideal Candidates

Actively Listen – Take an active role in listening by being present in the moment, using healthy body language, and ensuring joint understanding.  When we read between the lines and hear what others are saying and what they are not saying, we encounter amazing opportunities to go the extra mile in serving them. 

Collaborate – Realize that we are better together than we are alone.  We achieve much better results when others have the opportunity to add their diverse perspectives.  Be open to feedback and actively seek input from a variety of people at varying levels because the best ideas come from those who are closest to those we serve.

Engage in Servant Leadership – Put others ahead of yourself even when it’s difficult.  Find opportunities to lead by example in the way you pitch in and help others.  Giving back to others is at the heart of what we do. 

Build Relationships – Cultivate trust in relationships by showing respect and sensitivity.  Invest time in helping others to continuously improve by listening to their ideas and helping them to continuously improve. 

Own Results – Own issues you encounter even when they are outside of your area of responsibility by taking action or seeking out the needed resolution. You are empowered and expected to take risks aimed at exceeding the expectations of our guests.  Take advantage of this rare opportunity by utilizing available resources.

Job Overview: The Ticket Sales Account Executive will play a key role in generating revenue for the Atlanta Falcons by selling Personal Seat Licenses (PSL’s), season tickets, and other premium seating options at Mercedes-Benz Stadium. This is an opportunity for a motivated professional to advance their career in the sports industry. The ideal candidate is goal-oriented, proactive, and possesses a positive, team-first attitude.

This is a full-time role located on-site at Mercedes-Benz Stadium in downtown Atlanta.

Key Responsibilities:

• Drive the sale of PSL’s and season tickets by engaging leads through phone and in-person appointments.
• Educate potential buyers on seating options, pricing tiers, and member benefits
• Manage a diverse sales pipeline (individual and business accounts) using CRM to ensure efficient follow-ups.
• Meet and exceed sales metrics (revenue & total seats sold targets) set to achieve individual and team goals.
• Attend and actively participate in ticketing meetings, providing feedback to the sales staff and contributing to team initiatives.
• Strive to become a top producer on the ticket sales team, taking on new responsibilities as opportunities arise.
• Consistently hit or exceed weekly, monthly, and annual sales objectives.

Qualifications:

• Bachelor’s degree or equivalent experience required.
• Minimum of 1-3 years of prior sales experience (sports/related industry preferred).
• Strong time-management and organizational skills, with the ability to handle a high volume of prospects.
• Positive, team-focused attitude with a strong competitive drive to succeed.
• Excellent verbal and interpersonal communication skills for conducting sales calls and contributing in team settings.
• Confident, self-motivated, and capable of performing at a high level daily.
• Familiarity with Microsoft Dynamics and/or Ticketmaster Archtics is a plus.

This role demands a proactive work ethic, a commitment to personal and team success, and a genuine passion for building a career in professional sports.