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Leidos

Builds technology for defense and civil agencies

IT Support Specialist

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeCrane, IN, USA

About the Job

Requirements

  • A bachelor's degree and at least 1 year of experience, an associate degree and at least 3 years of experience, or a high school diploma/GED and at least 5 years of experience.
  • An active TS/SCI clearance in DISS and required program access.
  • One active certification: CompTIA A+, CompTIA Network+, CompTIA Security+, BICSI ITS Installer 2 (Fiber Optic) certification within six months of hire, CISSP, or CASP.
  • Experience supporting Windows, Linux, and Unix-based infrastructure.
  • Experience using ServiceNow Action Request System or an equivalent ticketing system.
  • Proficiency with Microsoft business tools.
  • Familiarity with Microsoft System Center Configuration Manager (SCCM).
  • Excellent oral and written communication skills.

Responsibilities

  • Install, configure, and maintain hardware and software in desktop computing environments, including thick client workstations, thin clients, VoIP phones, and video teleconferencing systems.
  • Perform network switch patching and configuration.
  • Ensure security patches are current and successfully applied.
  • Develop test specifications and procedures.
  • Assist with the design, engineering, installation, configuration, accreditation, and scheduling of voice and video communication systems.
  • Support asset management activities, including equipment inventory, relocation, repair, removal, and destruction.
  • Troubleshoot and resolve technical issues and respond to emergent support requirements in a timely and effective manner.
  • Train rotating military personnel on system configuration, hardware repair, and secure audio and video communications.

About the Company

Leidos

Builds technology for defense and civil agencies

Leidos develops technology and runs services for defense, intelligence and civilian agencies, as well as healthcare and commercial customers. It combines software and engineering work with systems integration, building secure networks and equipment used in demanding operations. Its portfolio includes medical services, energy infrastructure design and technology that supports military missions, linking specialist businesses under one parent. Customers pay through contracts for delivered systems and services, with payment tied to labor, costs or agreed project milestones. Leidos traces its roots to a company founded in 1969 and is headquartered in Reston, Virginia.

Company size
10,001+
Company stage
IPO
Headquarters
Reston, VA
Founded
1969

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