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JD.com

E-commerce, logistics, and technology platform

Product Operations

Product ManagementPosted on Nov 3
Full-timeTournan-en-Brie, FranceNo salary listedIn-person

About the Job

Responsibilities

  • Understand business scenarios, collect and analyze user needs and pain points, collaborate with product and research and development teams on product optimization or iteration solutions, produce demand documents clarifying product functions and goals, and ensure solutions meet business needs and user expectations.
  • Manage products through the full lifecycle from demand and solution formulation through launch and review; coordinate resources to promote implementation, control project progress and risks, and establish product-operation standard operating procedures to ensure stable operation and continuous optimization.
  • Build a product-operation data indicator system, monitor product usage and user behavior through data analysis, identify problems and optimization opportunities, and formulate targeted operating strategies to promote product-function iteration and improve user experience.
  • Formulate user-operation strategies, conduct user segmentation, plan marketing activities to improve user activity, retention, and conversion, integrate promotion resources, and explore innovative approaches to grow product users and achieve business goals.
  • Link business, marketing, design, and other departments to promote products and build the brand; collect industry trends and competitor information and combine these with user feedback to optimize product-operation strategies, improve the product ecosystem, and enhance market competitiveness.

About the Company

JD.com

E-commerce, logistics, and technology platform

JD.com is a large Chinese e-commerce company that sells products directly to consumers and hosts a marketplace where third-party sellers list items. The company relies on its own extensive logistics network to store, pick, pack, and ship orders quickly, offering options such as same-day and next-day delivery. Its platform combines an online store, a marketplace, and technology-enabled services to support its retail and logistics operations. Unlike many competitors, JD.com owns much of its logistics infrastructure and emphasizes supply chain technology to control quality, speed, and efficiency across its products and services, including electronics, healthcare, and property development ventures. The goal is to be a leading, integrated e-commerce and technology platform in China, continually expanding its logistics capabilities, technology solutions, and services for both consumers and third-party sellers.

Company size
10,001+
Company stage
IPO
Headquarters
Haidian, China
Founded
1998

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