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University of Wyoming

Public university in Laramie, WY

Academic Technology Services Student Technician Intern - Academic Operations & Customer Relations

IT Service Desk & End User SupportConfirmed live in the last 24 hours
InternshipLaramie, WY, USA$12 - $15In-person

About the Job

Requirements

  • Must be an enrolled college student.
  • Customer service experience is required.
  • Working knowledge of consumer technology is required.
  • Must have a valid driver's license and a motor vehicle record compliant with the university's Driving for University Business policy.

Responsibilities

  • Provide front-line technology provisioning, equipment delivery and setup, and in-person technical assistance.
  • Diagnose and troubleshoot student computer lab systems and printers, personal computers, tablets, and phones.
  • Assist students, faculty, and staff with technology services.
  • Provide internet access resources for dorms and university apartments.
  • Facilitate a checkout program for laptops, tablets, and multimedia devices for students.
  • During summer semesters, assist with replacing a large portion of student lab computers.
  • Travel across campus to troubleshoot and diagnose systems in student computer labs and other public areas.

Desired Qualifications

  • Willingness to learn.
  • Flexibility to work where needed.
  • Verbal and written communication skills.
  • Motivation to take initiative.

About the Company

University of Wyoming

Public university in Laramie, WY

University of Wyoming is a public land-grant research university in Laramie, Wyoming. It offers undergraduate, graduate, and professional education across its colleges and schools.

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