Full-Time
Business Development & Operations Specialist
Updated on 8/22/2026
Empower Brands
51-200 employees
Franchise platform managing ten brands.
No salary listed
Montgomery, AL, USA
Hybrid
Hybrid schedule; travel throughout the assigned market is required for customer visits, prospect meetings, and site inspections.
Bachelor's, Associate's
 Business & Strategy (1) |
|---|
Get referred to Empower Brands
See people who can refer or advise you
- At least 2 years of experience in business development, outside sales, account management, or customer relationship management.
- Demonstrated success meeting or exceeding sales goals.
- Excellent communication, presentation, negotiation, and relationship-building skills.
- Strong organizational, time management, and problem-solving abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency with Microsoft Office and customer relationship management software.
- Strong attention to detail and commitment to delivering high-quality customer service.
- Ability to work independently while collaborating effectively with internal teams and Certified Business Owners.
- A high school diploma or equivalent.
- A valid driver's license with reliable transportation.
- Ability to travel throughout the assigned market for customer visits, prospect meetings, and site inspections.
- Ability to occasionally lift up to 25 pounds and perform site walkthroughs as needed.
- Identify and pursue new commercial business opportunities within the assigned territory.
- Generate leads through networking, prospecting, referrals, and cold outreach.
- Conduct sales presentations and recommend customized janitorial and facility service solutions.
- Develop proposals, negotiate contracts, and close new business opportunities.
- Maintain an active sales pipeline and accurately track leads, opportunities, and customer interactions within the customer relationship management system.
- Meet or exceed established sales and revenue goals.
- Serve as the primary point of contact for assigned commercial accounts.
- Coordinate daily service operations with Certified Business Owners to ensure contract expectations are met.
- Conduct routine customer visits, quality assurance inspections, and brand standards audits.
- Address customer concerns promptly and implement corrective actions when needed.
- Manage contract renewals, service modifications, and special project requests.
- Build strong relationships with customers to support long-term retention and satisfaction.
- Deliver responsive, professional, and proactive customer service.
- Maintain regular communication with clients to ensure service expectations are consistently met.
- Gather customer feedback and identify opportunities to improve service delivery.
- Support customer retention through relationship management and operational excellence.
- Monitor local market trends, competitor activity, and industry developments.
- Prepare reports on sales activity, operational performance, customer satisfaction, and account status.
- Provide recommendations to improve processes, customer experience, and business growth.
- Experience within the commercial cleaning, facilities management, or business services industry.
- Previous operations or service management experience.
- An Associate's or Bachelor's degree in Business, Management, Marketing, or a related field.
Empower Brands operates a franchise platform that coordinates ten established franchise brands, giving entrepreneurs access to multiple proven business models under one umbrella. The core product is a centralized ecosystem that supports selecting and launching a franchise, with brand-specific training, marketing, and operational guidance to help franchisees grow their businesses. Unlike firms that focus on a single brand, Empower Brands combines a diverse portfolio—Archadeck Outdoor Living, Bumble Roofing, Canopy Lawn Care, Conserva Irrigation, FRSTeam, JANPro, Koala Insulation, Outdoor Lighting Perspectives, Superior Fence and Rail, Wallaby Windows—into one platform, enabling cross-brand collaboration, shared resources, and a scalable franchise network. The company’s goal is to grow world-class brands by unleashing unwavering determination, devotion, and achievement, helping both the brands and their franchise owners reach long-term success.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Glen Allen, Virginia
Founded
2008
Get referred to Empower Brands
See people who can refer or advise you
Simplify's Take
What believers are saying
- First-half 2026 new franchisees rose 13%, and total transactions increased 15%.
- Empower added three development leaders in 2026, sharpening sales execution and brand support.
- February 2026 Canadian launch delivered four new Superior Fence & Rail owners immediately.
What critics are saying
- Jan-Pro settled a Washington, D.C. misclassification case for $279,000 on April 17, 2026.
- RMO Agency partnership proves contractor licensing remains a bottleneck for 2026 franchise growth.
- The portfolio depends on franchisee recruitment; weaker signups rapidly hit royalty growth and expansion plans.
What makes Empower Brands unique
- MidOcean-backed Empower Brands spans ten service brands, including JAN-PRO and Superior Fence & Rail.
- EPIC portal centralizes territory checks and candidate registration across the portfolio, launched January 31, 2025.
- Superior Fence & Rail entered Canada in February 2026, extending the platform beyond U.S. markets.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short & Long Term Disability Insurance
401(k) with Company Match
Paid time off
Company News
Empower Brands, a US franchisor of home and business services brands, reported strong development growth in the first half of 2026. The company saw a 13% year-over-year increase in new franchisees and a 15% rise in total transactions, including new agreements, transfers and expansions. The Richmond-based franchisor expanded its presence into Canada through Superior Fence & Rail, which launched in February and added four new franchise owners. Empower Brands operates 10 brands across commercial and home services, including JAN-PRO, FRSTeam, Archadeck Outdoor Living and Outdoor Lighting Perspectives. The company attributed its growth to a disciplined development approach focused on matching franchisees with appropriate brands and markets. Empower Brands is backed by private equity firm MidOcean Partners.
Empower Brands awarded for engaging employees. Empower Brands, a franchisor of home and commercial services brands, has been named a 2026 Top Workplaces Culture Excellence winner for Employee Appreciation by Energage. The Top Workplaces Culture Excellence awards recognize organizations that excel in specific areas of workplace culture, with the Employee Appreciation award honoring companies that demonstrate genuine gratitude for employee contributions. Recipients are distinguished by cultures where employees feel valued and are motivated to consistently perform at their best. The awards are based entirely on employee feedback gathered through a research-backed engagement survey. At Empower Brands, more than 137 employees participated, providing direct insight into the company's culture, leadership, and overall workplace experience. "This recognition is especially meaningful because it comes directly from our employees," says Scott Zide, CEO of Empower Brands. "We've built our culture around the idea that when you invest in your people, everything else follows: stronger collaboration, better support for our franchise owners, and ultimately better outcomes across the system." Employee appreciation is a core component of Empower Brands' operations. The company's collaborative, franchisee-first culture extends across its entire platform, supporting both internal teams and franchise owners with the tools and resources needed to grow. The Top Workplaces award builds on a series of recognitions for Empower Brands' workplace culture, including honors for Work-Life Flexibility, Leadership, Compensation & Benefits, Purpose & Values, Innovation, Employee Well-Being, and Professional Development. Together, these accolades reinforce the company's commitment to creating an environment where employees feel supported and empowered to grow. That culture is further reflected in company-wide initiatives, as well as ongoing efforts - its involvement with ASK, an annual day of service, monthly employee appreciation activities, birthday celebrations for team members, and quarterly recognition of employees who exemplify the company's core values. "Earning a Top Workplaces award is a badge of honor for companies, especially because it comes authentically from their employees," shares Eric Rubino, Energage CEO. "In today's market, leaders must ensure they're allowing employees to have a voice and be heard." With continued investment in its people, leadership, and culture, Empower Brands remains focused on building a workplace that supports long-term success for employees and franchise owners alike.
Empower Brands, a multi-brand franchisor of home and business services, held its largest annual conference in company history, bringing together over 1,100 attendees and 85 vendor partners in Orlando from 10–12 February. The event, rebranded as Ignite, followed record-setting performance in 2025. The conference, themed "Accelerate Growth", focused on disciplined execution and operational excellence across Empower Brands' 10-brand portfolio, including JAN-PRO, Archadeck Outdoor Living and Koala Insulation. Multiple brands earned national recognition in 2025, reinforcing the platform's strength. The event featured keynote speaker Chris McChesney and marketing-focused sessions led by CMO Felicia Reeves, who joined earlier this year. Empower Brands also recognised top-performing franchise owners across its system with Franchisee of the Year awards.
Empower Brands celebrates award-winning momentum across its national franchise portfolio. RICHMOND, Va. - Empower Brands, a franchisor of award-winning brands in the home and business services categories, is heading into the final months of 2025 with extraordinary momentum, earning recognition across multiple industry platforms for its brand performance, franchise culture and continued innovation. From systemwide rankings to partnership honors, the company's growing portfolio continues to demonstrate enduring strength and long-term scalability as it looks ahead to 2026. At last month's 2025 International Franchise Professionals Group (IFPG) Conference, Empower Brands was named Runners-Up for Loyal Partner of the Year, reflecting the company's long-standing commitment to collaboration and integrity within the franchise community. Bumble Roofing, one of Empower's newest and fastest-rising brands, was also recognized as Runners-Up for Top Evolving Brand, underscoring its rapid growth and increasing visibility among emerging concepts. "These honors are a direct reflection of our people, their consistency, their commitment and their passion for partnership," said Scott Zide, CEO of Empower Brands. "From newer concepts like Bumble Roofing to legacy brands that continue to outperform, each plays a role in building the culture of trust and success that defines Empower." Recognition extended across Empower's portfolio in Franchise Business Review's 2025 awards program, which honored multiple brands for franchisee satisfaction, profitability and cultural excellence. Among the distinctions were: * Top Franchises: Archadeck, Conserva Irrigation, FRSTeam, Jan-Pro System International, Outdoor Lighting Perspectives and Superior Fence & Rail * Best Franchise Cultures: Archadeck, Conserva, Outdoor Lighting Perspectives and Superior Fence & Rail * Top Franchises for Women: Conserva and Jan-Pro * Top Low-Cost Franchises: Archadeck, Conserva, FRSTeam and Outdoor Lighting Perspectives * Most Profitable Franchises: Archadeck, FRSTeam, Jan-Pro and Superior Fence & Rail * Franchise Rock Star: FRSTeam In addition, Franchise Times once again recognized Empower's portfolio in its annual Top 400 ranking, with seven brands earning a place on the list due to their top-performing global systemwide sales: Jan-Pro System International, Superior Fence & Rail, Koala Insulation, FRSTeam, Archadeck, Outdoor Lighting Perspectives and Conserva Irrigation. Further demonstrating its commitment to innovation, Empower Brands earned the Innovation in Support of Franchisee Profitability & Validation Award at the 2025 STAR Awards, presented by Franchise Update Media. The recognition highlights the company's development of EPIC (Empower Partner Information Connection), a first-of-its-kind platform that streamlines how franchise consultants access brand data, territory availability and candidate registration, simplifying the path to ownership and supporting franchisee success. Together, these achievements reflect Empower's commitment to building franchise systems that are financially strong, people-first and positioned for sustained success. These recognitions come during a period of continued growth and momentum for Empower Brands. In fiscal year 2025 to-date, the company has grown its network of franchise owners by 13 percent across the portfolio, increasing the total number of locations by 10 percent. This progress underscores Empower's commitment to franchisee-first values by adding the right owners in the right markets at the right time and reflects the continued strength of its scalable, category-leading models. With multiple new market launches, record system growth and a growing list of national awards, Empower Brands continues to build momentum heading into 2026. Each of its 10 franchise brands is actively expanding across the United States, offering franchise opportunities for entrepreneurs seeking strong unit economics, trusted leadership and proven operational models. "As proud as we are of these accolades, what matters most is what they represent: a network of brands built to endure," said Zide. "The energy and progress we are seeing across our portfolio right now point to an even stronger finish to 2025 and an incredibly bright path forward in 2026." To learn more about Empower Brands and its array of franchise opportunities, visit EmpowerFranchising.com. About Empower Brands Empower Brands is a commercial and home services platform company encompassing ten industry-leading brands: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Superior Fence & Rail, Wallaby Windows, Koala Insulation, Bumble Roofing and Canopy Lawn Care. Empower Brands is dedicated to providing its customers with the highest quality products and services in the commercial and home services industries while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit the company's website at EmpowerFranchising.com. SOURCE Empower Brands
Stephen Schiller has joined Empower Brands as the company's Vice President of Franchise Development and will work closely with Sutton on franchise development leadership and strategic initiatives while also driving franchise owner growth within the Outdoor Lighting Perspectives brand.