D

Denver

Consolidated city-county government delivering public services

Childcare Assistance Eligibility Technician

Case Management & AdvocacyPosted on Nov 10
Full-timeDenver, CO, USA$23.89 - $35.84 /hr

About the Job

Requirements

  • Three years of technical or specialized clerical experience, including one year determining eligibility for public assistance programs. Additional appropriate education may substitute for the minimum experience requirement.
  • High school graduation or a GED, HiSET, or TASC certificate.
  • Professional experience with high-volume direct-contact customer service.
  • Ability to multitask while navigating multiple systems and supporting customers.
  • High-volume data-entry experience.
  • Ability to read, understand, interpret, and apply complex regulations.

Responsibilities

  • Determine eligibility for new low-income applicants and Colorado Works families seeking childcare assistance, from intake through ongoing status.
  • Learn and use the Childcare Automated Tracking System (CHATS), Colorado Benefits Management System (CBMS), and Work Management System (WMS) to determine eligibility accurately and on time.
  • Provide customer service in client interactions.
  • Perform other related duties as assigned.

Desired Qualifications

  • Previous experience determining eligibility.
  • Previous experience with the Childcare Assistance Program (CCAP).
  • Previous work within Human Services or a government agency.

About the Company

Denver

Consolidated city-county government delivering public services

Denver combines city and county government into one unified administration, delivering public services for about 715,000 residents and a metro area of over 3 million. It manages taxation, law enforcement, courts, land use, and licensing, overseeing departments for public safety, transportation, housing, parks, economic development, and aviation. The merged structure enables coordinated policy and service delivery across municipal and county levels, setting it apart from other governments. Its goal is to efficiently provide core services, maintain infrastructure, support safety and growth, and serve as the economic and cultural hub of Colorado’s Front Range.

Company size
5,001-10,000
Company stage
Grant
Total funding
$2.3M
Headquarters
Denver, CO
Founded
1902

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