L3Harris Technologies

Global defense contractor delivering aerospace tech

Business Intelligence Analyst

Business IntelligenceUpdated on Nov 11

Full-timePalm Bay, FL, USANo salary listed

About the Job

Requirements

A bachelor's degree and at least 4 years of prior relevant experience, or a graduate degree and at least 2 years of prior related experience, or at least 8 years of prior related experience in lieu of a degree.
Practical knowledge of project management is preferred.
Proficiency with Dynamics CRM is preferred.
Power BI development experience is preferred.
Knowledge of artificial intelligence and automation tools is preferred.
Experience with data analytics and visualization is preferred.
Knowledge of business development processes is preferred.
A process improvement mindset is preferred.
Cross-functional collaboration skills are preferred.
Technical problem-solving skills are preferred.
Project coordination skills are preferred.
User support and training skills are preferred.

Responsibilities

Support the Business Development team by maintaining, analyzing, and improving business development processes, tools, and reporting mechanisms.
Serve as a functional specialist for Dynamics CRM, including data quality oversight, pipeline management support, field-level configuration assistance, and user support.
Develop, maintain, and enhance Power BI dashboards and reports that provide actionable insights into pipeline activity, customer trends, and business performance.
Partner with Business Development leadership to identify required analytics, reporting improvements, and CRM enhancements that support strategic objectives.
Manage small- to medium-sized operational projects with general supervision, including scoping requirements, coordinating stakeholders, and tracking progress.
Work cross-functionally with Sales, Marketing, Capture, Finance, and IT teams to ensure accurate and timely data flow across CRM and reporting systems.
Analyze CRM data and business development metrics to identify trends, inconsistencies, and opportunities for improvement.
Recommend and implement improvements to business development processes, documentation, workflows, and system configurations.
Provide training, guidance, and issue resolution for Business Development end users of CRM and reporting tools.
Support compliance with internal data governance standards, including data cleanliness, standardized reporting, and proper record management.
Assist the Segment Business Development Operations team in developing and implementing interactive dashboards that provide actionable insights into business performance.
Assist with the implementation of artificial intelligence processes into the Business Development workflow.
Recommend enhancements to systems and processes.

Desired Qualifications

Practical knowledge of project management.
Proficiency with Dynamics CRM.
Power BI development experience.
Knowledge of artificial intelligence and automation tools.
Experience with data analytics and visualization.
Knowledge of business development processes.
A process improvement mindset.
Cross-functional collaboration skills.
Technical problem-solving skills.
Project coordination skills.
User support and training skills.

Job Title: Business Intelligence Analyst

Job Code: 44729

Job Location: Palm Bay, FL - On-Site

Job Schedule: 9/80 (Every other Friday off)

Job Description:

As a Sales Operations Specialist, you will partner with Business Development Operations leadership to identify required analytics, reporting improvements, and CRM enhancements that support strategic objectives. Assist the Segment Business Development Operations team in developing and implementing interactive dashboards that provide actionable insights into business performance. You will be a functional specialist for Dynamics CRM and assist with the implementation of artificial intelligence processes into the Business Development workflow. Recommend enhancements to systems and processes.

Essential Functions:

• Support the Business Development team by maintaining, analyzing, and improving business development processes, tools, and reporting mechanisms
• Serve as a functional specialist for Dynamics CRM, including data quality oversight, pipeline management support, field-level configuration assistance, and user support
• Develop, maintain, and enhance Power BI dashboards and reports that provide actionable insights into pipeline activity, customer trends, and business performance
• Partner with Business Development leadership to identify required analytics, reporting improvements, and CRM enhancements that support strategic objectives
• Manage small- to medium-sized operational projects with general supervision, including scoping requirements, coordinating stakeholders, and tracking progress
• Work cross-functionally with Sales, Marketing, Capture, Finance, and IT teams to ensure accurate and timely data flow across CRM and reporting systems
• Analyze CRM data and business development metrics to identify trends, inconsistencies, and opportunities for improvement
• Recommend and implement improvements to business development processes, documentation, workflows, and system configurations
• Provide training, guidance, and issue resolution for Business Development end users of CRM and reporting tools
• Support compliance with internal data governance standards, including data cleanliness, standardized reporting, and proper record management

Qualifications:

• Bachelor’s degree and a minimum of 4 years of prior relevant experience; Or, Graduate degree and a minimum of 2 years of prior related experience; Or, in lieu of a degree, a minimum of 8 years of prior related experience

Preferred Additional Skills:

• Practical knowledge of project management
• Dynamics CRM proficiency
• Power BI development
• AI and automation tools
• Data analytics and visualization
• Business development process knowledge
• Process improvement mindset
• Cross-functional collaboration
• Technical problem-solving
• Project coordination
• User support and training

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About the Company

L3Harris Technologies

Global defense contractor delivering aerospace tech

L3Harris Technologies provides advanced aerospace, defense, and space systems for governments and commercial customers. Its products include sensors, communications, and propulsion—such as tactical radios, night-vision gear, satellite payloads, missile defense, and space propulsion—delivered as integrated systems for operations across air, land, sea, space, and cyber domains. The company blends legacy technologies from two joining giants with newer capabilities, faster acquisition cycles, and a focus on missiles, space, and resilient communications to field solutions quickly. Its goal is to be a trusted, scale-ready provider of next‑generation defense and intelligence capabilities for national security and related customers.

Company size: 10,001+
Company stage: IPO
Headquarters: Melbourne, FL
Founded: 1895

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