Full-Time

Lead UX Designer

Manager Level

Confirmed live in the last 24 hours

Capital One

Capital One

10,001+ employees

Offers diverse financial products and services

Fintech
Financial Services

Compensation Overview

$163.3k - $186.4kAnnually

+ Performance-based incentive compensation + Cash bonuses + Long-term incentives

Senior

No H1B Sponsorship

McLean, VA, USA + 2 more

More locations: Richmond, VA, USA | New York, NY, USA

Hybrid position requiring in-office presence in New York City.

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
Interaction Design
UI/UX Design
Figma
Sketch
Data Analysis
Requirements
  • At least 6 years of experience with UX design
  • Experience designing for cross channel experiences
  • Experience working with a variety of business partners and delivering outcomes
  • Familiarity with design and prototyping tools, such as Adobe Products, Sketch and/or Figma
  • Experience managing a cross-functional team
Responsibilities
  • Collaborating with technology, product, and business teams to uncover customer and business needs, then translating them into engaging, simple, and intuitive design solutions and understandable concepts that evolve and enhance the product interface and experience
  • Engaging in portfolio prioritization to help set the strategy and product road map for the team
  • Managing through shifting priorities to provide clear direction and input on product prioritization and support early product definition
  • Advocating for the customer through human-centered design methods, including: discovery, research, whiteboard sessions, and user testing
  • Championing prioritization of design centered product enhancements grounded in research and analysis
  • Working with partners and teams across various geographies
  • Embracing and advocating for an experience mindset - this is as important to the work as the results
  • Building and leading successful teams through career development by mentoring, coaching, and elevating others
  • Guiding team members in strategy, research, alignment, analysis, design critiques, and design execution tasks
  • Navigating conflict resolution within your team as well as within projects, teams and partner relationships
  • Participate in hiring by reviewing resumes, conducting interviews and attending consensus
  • Supporting early product definition by working with partners to facilitate discovery sessions that uncover customer pain points and opportunities
  • Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams
  • Driving end-to-end product design by: Working with researchers to understand customer needs and define opportunities through usability and empathy studies and analyzing data trends; Framing problems, defining insights, and designing new methodologies/practices to serve customer needs; Creating process and user flows, wireframes, journey maps, and interaction models, resulting in low to high fidelity prototypes; Planning and facilitating workshops with internal and external stakeholders to align with business needs; Designing within existing — and creating new — standards to contribute to our internal design system, best practices, and guidelines; Storytelling through business acumen and presenting visual concepts to various stakeholders; Creating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system while providing comprehensive support and resources to help customers make informed financial decisions.

Company Stage

Series A

Total Funding

$15.9M

Headquarters

McLean, Virginia

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Capital One's extensive range of financial products and services provides ample opportunities for career growth and specialization.
  • The company's commitment to financial inclusion and literacy offers employees a chance to make a meaningful impact on communities.
  • Strategic partnerships and investments, such as those with Stripe, Adyen, and StrongDM, indicate a forward-thinking approach and potential for innovation.

What critics are saying

  • The competitive financial services landscape requires Capital One to continuously innovate to maintain its market position.
  • The end of the consumer card partnership with Walmart could impact customer acquisition and revenue streams.

What makes Capital One unique

  • Capital One's focus on financial inclusion and no-fee banking solutions sets it apart from traditional banks that often have more restrictive fee structures.
  • Their strategic partnerships with fintech giants like Stripe and Adyen for fraud prevention highlight their commitment to leveraging technology for enhanced security.
  • Capital One's collaboration with educational platforms like Khan Academy underscores their dedication to financial literacy, a unique value proposition in the financial services sector.

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Benefits

Medical, Dental, & Vision coverage

Onsite Health Centers

Prescription saving with network of local pharmacies

Stock Purchase Plan

Education Assistance

401(k)

Flexible Spending Accounts

Life and Disability insurance

Generous paid time off + corporate & floating holidays

Registered dieticians on site, cooking classes and free virtual fitness classes

Employee Assistance Program