Housekeeper

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Position Purpose summary:

The Housekeeper at The Salvation Army is responsible for providing professional, compassionate, and respectful service to the clients of The Salvation Army Family Services.  The incumbent will be charged with ensuring that clients are served in a manner befitting Christian standards, attitudes, principles, and goals, with care and concern for the spirit, body, and mind of the individual.

Accountabilities:

Service Delivery

• Clean offices, multi-purpose rooms, chapel, staff and resident lounges, bedrooms, hallways, lobbies, washrooms, corridors, elevators, stairways, lockers, and other work areas so that health standards are met. Keep all areas around the building clean and tidy
• Empty garbage bins, empty and clean ashtrays, and transport other trash and waste to disposal areas
• Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered scrubbing and waxing machines
• Wash windows, walls, ceilings, hand railings, woodwork, waxing and polishing as necessary
• Dust and polish furniture and equipment, ensure all equipment is cleaned, disinfected and maintained on a regular basis
• Keep storage areas and carts well-stocked, clean, and tidy
• Polish silver accessories and metalwork such as fixtures and fittings (Stainless steel areas)
• Remove debris from parking lot, storage rooms, kitchen, and dining room areas
• Clean rugs, carpets, using vacuum cleaners or water wash in warm weather
• Replenish housekeeping supplies and routine inventory recording
• Preparing the hostel floors for bed bugs’ spray, walking with pest control technician to required areas to monitor the spry is done efficiently (Common areas such as dining rooms, kitchen, pantry, day lounge and food bank)   
• Sort linens, load washing machines, fold dried items, and store them in linen closets accordingly. Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts
• Assign and monitor duties with volunteers and probation volunteers (community service hours). Giving instructions regarding work methods and routines
• Deliver beds, mattresses, and linens to client rooms
• Dust window curtains or any blinds in the WCOH building
• Bag, label, record, store, return, and discard client belonging (Emergent Shelter client)
• Prepare board room, activity room, and chapel for meetings
• Clean and disinfect all the water fountain in the building

Administrative

• Promptly report any damage to property or equipment to the Supervisor
• Adhere to all applicable safety rules.  Operate equipment properly and safely.  In general, perform all work duties in a safe manner in terms of personal and public safety (e.g. use wet floor caution signs where required).
• Observe precautions required to protect client property, and report damage, theft, and found articles to supervisor
• Keep the Supervisor advised of any problems, concerns, or difficulties in performing duties

CRITICAL RELATIONSHIP MANAGEMENT

Internal:

• Direct Supervisor and other management members, staff, and volunteers

• Conduct regular staff meetings to review operational effectiveness
• Participate in other staff meetings when relevant

Compensation:

The target hiring range for this position is $19.29 to $19.29 with a maximum of $19.29.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.