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AssistRx

Specialty therapy access technology

Vice President - Healthcare Data Insights, Hybrid / New York Metro

Full-Time
No salary listed
Senior, Expert
Bachelor's
New York, NY, USA
Hybrid
No H1B Sponsorship

About the job

Requirements
  • Seven to ten years of progressive experience in healthcare analytics, with direct and substantive experience in pharmaceutical manufacturer commercial, market access, or patient services analytics; pharma consulting; a health insurer; or a pharmacy benefit manager.
  • Demonstrated experience managing or leading a small analytics team, with sustained personal contribution alongside people-management responsibilities.
  • Advanced proficiency in SQL and hands-on experience querying and manipulating data in cloud data warehouse environments.
  • Proficiency in Python or R.
  • Strong working knowledge of statistical methods applicable to program analytics, including cohort analysis, survival analysis, funnel decomposition, regression modeling, distribution-based performance metrics, experimental design, and A/B testing frameworks.
  • Ability to communicate complex analytical findings to senior non-technical stakeholders, with strong written and verbal presentation skills.
  • Bachelor’s degree in a quantitative field such as statistics, mathematics, data science, computer science, or economics.
  • Applicants must verify identity and eligibility to work in the United States; sponsorship and work authorization are not available for this position.
Responsibilities
  • Lead, mentor, and develop a team of three Data Scientists while maintaining sustained personal analytical output.
  • Set and maintain analytical standards, review team work product, and allocate capacity across concurrent client engagements.
  • Contribute to hiring, onboarding, and capability development as the function scales.
  • Own end-to-end delivery of program analytics for assigned pharmaceutical manufacturer clients, including quarterly business review preparation, ad hoc analyses, and ongoing insight production.
  • Serve as the primary analytical point of contact for senior client stakeholders and present findings to market access leaders, patient services teams, and executive sponsors.
  • Partner with the Commercial team on analytical content for renewals, new business proposals, and strategic account planning.
  • Define and maintain a standardized key performance indicator framework for hub program performance spanning six predefined families.
  • Lead proactive, hypothesis-driven analysis across patient throughput, stage conversion rates, payor dynamics, healthcare professional-level behavior patterns, adherence trajectories, and financial program utilization.
  • Translate analytical findings into executive summaries, trend narratives, and operational recommendations for manufacturer client audiences.
  • Collaborate with data engineering, Master Data Management, and business intelligence architecture teams to define data requirements and ensure analytical inputs are reliable, consistently defined, and properly governed.
  • Guide the migration of validated ad hoc analyses into productized ThoughtSpot dashboards and contribute to the long-term self-service analytics strategy.
  • Identify and help resolve upstream data quality and governance issues that affect insight reliability.
  • Support commercial positioning of the Insights to Action capability with Business Development leadership, including input to requests for proposals, pricing discussions, and go-to-market materials.
  • Contribute to defining the Insights to Action product roadmap from ad hoc delivery to a scalable, monetizable analytics offering.
Desired Qualifications
  • Snowflake experience is strongly preferred.
  • Python is preferred, including pandas, NumPy, SciPy, and scikit-learn.
  • Experience with ThoughtSpot or Power BI is preferred.
  • Direct experience with pharmaceutical hub program operations, including case management workflows, prior authorization, benefits verification, payor adjudication, and patient financial assistance programs.
  • Familiarity with specialty pharmacy data structures and source systems, including customer relationship management, pharmacy dispensing systems, and benefits verification platforms.
  • Experience with patient access or market access analytics at a pharmaceutical manufacturer, including program performance tracking and payor dynamics analysis.
  • Background in pharma consulting focused on analytics, commercial operations, or market access strategy.
  • Experience at a health insurer or pharmacy benefit manager in formulary analytics, utilization management, specialty drug analysis, or patient access reporting.
  • Experience developing or contributing to a commercial analytics product or client-facing insights offering.
  • Familiarity with generative artificial intelligence applications in analytics workflows, such as natural language querying, synthetic data generation, and entity resolution.
  • Familiarity with dbt or similar data transformation frameworks.
  • An advanced degree is preferred.

About the company

Operating as a technology and services company supporting access to specialty therapies, AssistRx focuses on its stated market and service model. Its platform and teams help life-sciences companies, healthcare providers, and patients navigate enrollment, benefits, affordability, and ongoing support processes. Software, data, pharmacy-service, and operational capabilities connect stakeholders across the treatment-access journey. Roles include engineering, product, pharmacy operations, patient support, analytics, implementation, compliance, and commercial work. The profile is AssistRx and avoids presenting administrative support as clinical care.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

2009

Simplify Jobs

Simplify's Take

What believers are saying

  • AssistRx projects AAA processing $3 billion in pharmacy benefit claims, signaling real distribution.
  • July 2026 Medisafe UI centralizes analytics and live specialist escalation, improving conversion and retention.
  • 2026 leadership hire Lynn Mettler strengthens product technology under platform modernization.

What critics are saying

  • The 2025 ARX data-breach settlement exposed 41,166 people, increasing trust and security scrutiny.
  • CareMetx, ConnectiveRx, and EVERSANA outbid AssistRx on 2026 specialty-launch vendor rankings.
  • Manufacturer hub consolidation and pharmacy-platform automation commoditize AssistRx; losing one flagship brand damages revenue fast.

What makes AssistRx unique

  • 61,000-pharmacy network plus Advanced Access Anywhere triggers enrollment at pharmacy claim, not just intake.
  • July 2026 Medisafe partnership adds mobile-first journeys across verification, authorization, delivery, and adherence.
  • April 2025 AllazoHealth assets deepen AI personalization across access, affordability, adherence, and engagement.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

Paid Vacation

Paid Holidays

Employee Referral Bonus

Company News

Associated Press
Jul 21st, 2026
AssistRx partners with Medisafe to enhance patient engagement across 13M users

AssistRx, an advanced therapy initiation and patient solutions provider, has partnered with Medisafe, a medication engagement platform used by over 13 million patients globally. The collaboration aims to enhance patient engagement through a new user interface powered by Medisafe's intelligent engagement engine. The solution provides personalised interventions and centralised analytics across the full spectrum of patient support programmes, covering benefits verification, prior authorisation, delivery, and long-term adherence. When digital touchpoints are insufficient, built-in escalation pathways connect patients directly to live support specialists. The partnership extends AssistRx's proprietary Advanced eServices suite, which delivers real-time patient data to accelerate onboarding and ensure timely access to support services. Medisafe's Maestro platform enables AssistRx to design and deploy patient journeys with a single orchestration layer, resulting in rapid deployments and configurable journeys.

GlobeNewswire
Apr 2nd, 2025
Assistrx Completes Asset Acquisition From Allazohealth, Strengthening Its Advanced Tech + Talent Patient Support Services

ORLANDO, Fla., April 02, 2025 (GLOBE NEWSWIRE) -- AssistRx, the advanced therapy initiation and patient solutions provider, today announced it has completed an asset acquisition from AllazoHealth, a healthcare technology company driving therapy initiation, adherence and health outcomes with artificial intelligence (AI)-powered personalization.“This asset acquisition is an example of our continued investment in our organization to strengthen the advanced solutions we offer to our life sciences organization clients,” said Edward Hensley, AssistRx Co-founder and Senior Executive Advisor. “With AllazoHealth assets, AssistRx further differentiates our access, affordability, adherence and engagement solutions with the latest in technology advancements — artificial intelligence — better empowering talent to focus their energies on people, not tasks.”AllazoHealth technology enables one-to-one patient engagement that increases initiation, adherence and health outcomes while optimizing program performance, costs and efficiencies — aligning perfectly with AssistRx’s intentional integration of technology and therapy expertise to enable better results for today’s patients.“Our vision, culture of innovation and commitment to excellence in customer delivery are very aligned with AssistRx. We knew this organization was the best fit to serve our current and future clients,” said AssistRx Chief Product Officer Bill Grambley, former AllazoHealth CEO. “With the integration of our solutions into AssistRx’s portfolio of services, we’re able to impact a wider range of patients, engage them where they are and give them the support they need, when they need it.”The addition of AllazoHealth technology builds upon AssistRx’s robust technology stack. Proprietary Advanced eServices, such as Advanced Benefit Verification, eMedical Benefit Verification, Advanced Prior Authorization, eConsent and eEnrollment, deliver real-time, accurate patient data to accelerate patient onboarding and ensure timely access to support services. As modular solutions, these tools meet patients and healthcare providers (HCPs) where they are, whether that be through a brand’s website (Advanced Gateway), HCP portal (iAssist), the EHR (CoAssist), or other digital and traditional methods via AssistRx Patient Solutions.Learn more about how AssistRx delivers informed access and improved outcomes at www.AssistRx.com.About AssistRxAssistRx has engineered the perfect blend of technology and talent to provide an advanced therapy initiation and patient support solution to improve patient uptake, visibility and outcomes

Intelligence360 News
Jan 21st, 2025
Assistrx To Expand Into 54,664 Square Feet Of Space In Maitland Florida.

AssistRx to expand into 54,664 square feet of space in Maitland Florida. AssistRx to expand into 54,664 square feet of space in Maitland Florida.Maitland, Florida — According to state and local development sources, AssistRx plans to build out 54,664 square feet of new space in Maitland. The company plans to occupy the new space at 495 N. Keller Road in Maitland, on or about June 1, 2025. According to the company website AssistRx has engineered the perfect blend of technology and talent to provide life sciences organizations with an advanced therapy initiation and patient support solution that improves patient uptake, visibility and outcomes. Our balanced approach streamlines enrollment, reduces therapy disruptions and provides real-time therapy visibility through an integrated solute on delivering the informed touchpoints that simplify a complex system to enable better results for todays patients

GlobeNewswire
Apr 25th, 2024
Assistrx Launches Advanced Access Anywhere To Expedite Access And Automate Enrollment At The Point Of Pharmacy Claim

ORLANDO, Fla., April 25, 2024 (GLOBE NEWSWIRE) -- AssistRx, the advanced therapy initiation and patient solutions provider, today launched Advanced Access Anywhere (AAA), a first-of-its-kind solution designed to accelerate therapy initiation and automate patient support program enrollment at the point of the pharmacy claim. AssistRx developed the solution to address a market gap -- patients that are not enrolled into support programs or their only touchpoints with the brand are the point of prescription and dispense.AAA automates eEnrollment and enables patient visibility at the point of pharmacy claim by leveraging the combination of AssistRx’s proprietary technology with its network of more than 61,000 pharmacies nationwide. With AAA, life sciences organizations can eliminate the enrollment form, accelerate speed to therapy and facilitate access from anywhere.Seamlessly integrating within the pharmacy claim submission process, AAA meets healthcare providers (HCPs), pharmacies and patients where they are. AAA achieves rapid access in three easy steps:HCP ePrescribes medication and provides Patient Services card Pharmacy submits claim, triggering eEnrollment and Advanced eServices Patient receives medication and support services“Advanced Access Anywhere expands on our innovative digital intake strategies to integrate seamlessly into existing workflows, establish greater visibility at the pharmacy claim and reduce lengthy access processes to a matter of minutes,” said AssistRx President and CEO Jeff Spafford. “With this new solution, AssistRx enables our life sciences partners to streamline and automate the outdated methods that inhibit patients from getting the medications they need when they need them.”AAA is projected to process $3 billion in pharmacy benefit claims in 2024 through AssistRx’s network of 61,000+ specialty, mail order and retail pharmacies. For each claim, AAA can initiate eEnrollment and other Advanced eServices for consent, coverage, prior authorization services and financial assistance screening and enrollment – such as eConsent, Advanced Benefit Verification, Advanced Prior Authorization and Financial Assistance Access – in under seven seconds.“Whether launching a new program or supporting established therapies dispensed at retail or specialty pharmacies, AAA delivers increased patient uptake, greater visibility and improved outcomes across the product spectrum,” said Spafford

Yahoo Finance
Apr 16th, 2024
Assistrx Earns Urac Reaccreditation In Mail Service Pharmacy

AssistRxThe designation demonstrates a continued commitment to transforming patient livesORLANDO, Fla., April 16, 2024 (GLOBE NEWSWIRE) -- AssistRx, the advanced therapy initiation and patient solutions provider, has again earned the URAC accreditation for Mail Service Pharmacy for its non-commercial specialty pharmacy, ARx Patient Solutions Pharmacy.URAC is the independent leader in promoting health care quality by setting high standards for clinical practice, consumer protections, performance measurement, operations infrastructure and risk management. AssistRx pursued and maintained this designation as it designs and implements free drug programs from its 10,000-square-foot non-commercial pharmacy. By achieving this status, AssistRx demonstrates its commitment to increasing patient uptake, facilitating patient visibility and delivering better treatment outcomes.“Life sciences organizations partner with ARx Patient Solutions Pharmacy for free drug dispense and pharmacy services because of our patient-centered focus and robust tech-enabled patient support solutions,” said Jeff Spafford, CEO and president at AssistRx. “This designation, along with our controlled substance license and accreditation from Accreditation Commission for Health Care (ACHC), reinforces why our partners choose us to support their patients.”AssistRx’s free drug pharmacy, combined with its portfolio of Advanced eServices and AssistRx Patient Solutions talented team members, facilitates an innovative patient support approach that can rapidly evolve to meet program needs and an ever-changing specialty pharmaceutical market.“Mail service pharmacies provide a critical connection for patients receiving specialized pharmaceutical care,” said URAC’s President and CEO Shawn Griffin, MD. “URAC’s Mail Service Pharmacy Accreditation recognizes excellence in the areas of pharmacy operations, medication distribution and patient service and communication, all of which are valuable components of the patient care experience. We are proud to recognize AssistRx for achieving URAC’s Mail Service Pharmacy accreditation.”Learn more about how AssistRx delivers informed access and improved outcomes at www.AssistRx.com.About AssistRxAssistRx has engineered the perfect blend of technology and talent to provide an advanced therapy initiation and patient support solution to improve patient uptake, visibility and outcomes