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IHG

Global hotel company

Revenue & Reservations Intern

Hotel Guest ServicesPosted on Nov 9
InternshipSpainNo salary listedIn-person

About the Job

Requirements

  • The applicant must currently be studying for a bachelor’s degree in hospitality or a related field.
  • The applicant must be available to start in March or April.
  • The applicant must be fluent in English.
  • Previous hotel knowledge and reservations experience are valuable but not mandatory.

Responsibilities

  • Support the reservations department in required areas, including market analysis, managing reservations, and resolving guest incidents.
  • Book and enter room reservation requests using the Property Management System.
  • Enter rooming lists accurately as required.
  • Update reservations to support a smooth check-in and check-out process.
  • Maximize revenue by upselling guest rooms and recommending hotel facilities.
  • Handle reservations by email or phone, creating and confirming corporate and individual reservations.
  • Set and change hotel rates daily on different extranet partners.

Desired Qualifications

  • Previous hotel knowledge and experience in reservations are valuable.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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