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Robert Bosch Venture Capital

Venture capital funding deep tech startups

Mid-Level Microsoft Teams Operations Analyst

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeCampinas - State of São Paulo, BrazilNo salary listed

About the Job

Requirements

  • A bachelor's degree is required.
  • Fluency in English is required.
  • Experience with Microsoft Teams and unified communications platforms is required.
  • Strong experience troubleshooting Teams meetings, chat, calling, and collaboration issues is required.
  • Experience in enterprise-level support environments is required.
  • Experience with PowerShell scripting or Power Automate, or similar tools, for automation and administration is required.
  • Familiarity with support processes, service-level agreement and key performance indicator information, and global support environments is required.
  • Strong analytical and problem-solving skills are required.
  • The ability to manage multiple priorities in a collaborative team environment is required.

Responsibilities

  • Administer and manage Microsoft Teams, ensuring integration with Microsoft 365 services.
  • Operate and support the Microsoft Teams platform, including TCQ, Whiteboard, and Operator Connect.
  • Provide Tier 3 support for Teams telephony, including voice policies, meetings, chat, call quality, and collaboration features.
  • Perform day-to-day operational activities such as user provisioning, policy management, and service monitoring for global users.
  • Proactively identify and resolve issues affecting service performance and user experience.
  • Implement and maintain governance, security, and compliance controls within Microsoft Teams.
  • Develop automation using PowerShell and Power Automate to improve operational efficiency.
  • Maintain technical documentation, standard operating procedures, and knowledge base articles.
  • Support feature rollouts, updates, and platform enhancements for Teams and associated devices.

Desired Qualifications

  • Microsoft 365 Certified: Teams Administrator Associate certification is preferred.

About the Company

Robert Bosch Venture Capital

Venture capital funding deep tech startups

RBVC (Robert Bosch Venture Capital) is a global venture capital firm that backs early-stage deep tech startups in areas like energy efficiency, medical devices, and virtual/augmented reality. It supports companies with funding and access to Bosch’s network and resources to help them scale and bring innovations to market. Unlike traditional VCs, RBVC may purchase solutions for a proof-of-concept while allowing startups to keep their intellectual property, which speeds up development and lowers upfront costs. The firm earns money through equity investments and the eventual success of its portfolio. RBVC’s goal is to accelerate technological advances across multiple industries by connecting startups with Bosch’s ecosystem, customers (from medical centers to data centers), and global reach.

Company size
201-500
Company stage
Not listed
Total funding
$3.8B
Headquarters
Frankfurt, Germany
Founded
2007

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