Marriott International

Manages and franchises hotels around the world

Assistant Manager Events

Food & Beverage Operations ManagementConfirmed live in the last 24 hours

Full-timeMumbai, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

High school diploma or GED and 2 years of experience in event management, food and beverage, sales and marketing, or a related professional area; alternatively, a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major and 1 year of such experience.

Responsibilities

Assist the Manager in executing meetings and events, implementing the brand service strategy and initiatives, meeting customer needs, and growing event revenues.
Handle issues and conflicts that arise during meetings or events.
Conduct daily walk-throughs of the banquet floor to promote client satisfaction and maintain quality standards.
Research and analyze competitors’ new products, pricing, and services.
Review scheduled events and troubleshoot potential challenges and conflicts.
Assist in coordinating all groups that affect property operations.
Assist in overseeing the cleaning and maintenance of meeting spaces and corresponding back-of-house areas.
Assist in overseeing furniture and equipment maintenance and ensuring inventory levels comply with corporate guidelines.
Assist in executing brand service initiatives in event management areas.
Develop relationships with outside vendors and establish prices and service agreements to enhance event experiences and increase revenue opportunities for the property.
Assist in creating the annual banquet budget.
Create an atmosphere in event management operations that meets or exceeds guest expectations.
Consult with customers to determine objectives and requirements for meetings, conferences, and conventions.

JOB SUMMARY

Position assists the Manager in the execution of meetings and events and driving the implementation of the brand service strategy and brand initiatives. Works to meet customer needs at meetings and events and assists in growing event revenues. Handles issues and conflicts that may arise duing meetings or events. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Assisting in Managing Meetings and Special Events Operations

• Researches and analyzes new products, pricing and services of competition.

• Reviews scheduled events and troubleshoot potential challenges/conflicts.

• Assists in coordinating all groups that will impact property operations.

• Assists in overseeing cleaning and maintenance of meeting space and corresponding heart of the house areas.

• Assists in overseeing furniture and equipment maintenance and that inventory levels are kept in accordance to corporate guidelines.

• Assists in the execution of brand service initiatives in event management areas.

• Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.

Assisting in Budgets and Finances

• Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.

• Assists in creating the annual banquet budget.

Driving Exceptional Customer Service

• Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.

• Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size: 10,001+
Company stage: IPO
Headquarters: Bethesda, MD
Founded: 1927

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