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Definity Financial

Canadian P&C insurer with digital channels

Manager – People and Culture Communications

PR & CommunicationsUpdated on Nov 9
Full-time$88k - $138kIn-person

About the Job

Requirements

  • 5–8 years of experience in internal communications, corporate communications, or human resources communications, including experience leading or coaching communications professionals while managing complex communication programs and stakeholder relationships.
  • Strong working knowledge of human resources concepts, including compensation and benefits, merit, short-term incentive plans, performance management, and organizational development.
  • Ability to translate complex technical human resources information into clear, human-centric messaging and handle highly confidential information professionally with risk awareness.
  • Ability to manage multiple overlapping annual cycles and long-term human resources campaigns simultaneously.
  • Strong understanding of accessibility guidelines, such as AODA or equivalent.

Responsibilities

  • Act as the primary communications counsel for the People and Culture team, developing strategic communication plans for major employee-facing programs, policy updates, and enterprise change management initiatives, and providing leadership and oversight for communications execution across the team.
  • Lead end-to-end communication strategy for annual human resources programs, including performance management, benefits enrollment, and compensation cycles; partner with team members to create educational campaigns explaining the Total Rewards portfolio.
  • Lead and support communication campaigns for wellness activities, IDEA initiatives, and employee recognition programs, and support communications for organizational design changes and human resources operating model updates.
  • Author, design, and package communication toolkits, briefing documents, and FAQs for people leaders to help them discuss sensitive human resources programs with their teams.
  • Lead, coach, and develop a team of communications professionals by providing direction, mentorship, and performance feedback while fostering a collaborative and inclusive team culture.
  • Contribute directly to communication planning, content development, and campaign execution to ensure high-quality and timely delivery of People and Culture communications.
  • Translate complex human resources policies, Total Rewards programs, and cultural initiatives into engaging, accessible messaging aligned with the corporate narrative.

About the Company

Definity Financial

Canadian P&C insurer with digital channels

Definity Financial is a Canadian property and casualty insurer that serves individuals and businesses through multiple channels, offering a broad range of coverage options. Its products are delivered via a mix of direct, broker, and digital channels, and the company emphasizes continuous improvement and innovation to meet evolving needs. The business model relies on insurance premiums and strategic investments, with a focus on transforming into a digital leader and expanding market capabilities to grow reach and profitability. Definity differentiates itself through its long-standing heritage from Economical Insurance, its multi-channel distribution, and its commitment to leveraging technology and investments to better serve customers, broker partners, employees, and communities in a changing market.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Canada
Founded
1871

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