Maintenance Technician 1 - Residential

Overview

The Maintenance Technician I is responsible for maintaining the overall appearance, cleanliness, and safety of the property grounds and common areas while assisting with basic maintenance tasks throughout the community. This position serves as an entry point into residential property maintenance and provides hands-on experience in groundskeeping, preventative maintenance, and routine property repairs under the direction of the Maintenance Supervisor. The ideal candidate is dependable, motivated to learn, and committed to delivering exceptional service to residents.

Responsibilities

Groundskeeping & Property Appearance 

• Maintain the overall appearance and cleanliness of the community grounds.
• Pick up litter and debris throughout the property.
• Water lawns, shrubs, flowers, and landscaped areas as needed.
• Assist with maintaining irrigation and drainage systems.
• Remove weeds, leaves, and other debris from landscaped areas.
• Clean parking lots, sidewalks, alleyways, breezeways, and common areas.
• Assist with seasonal property upkeep including storm cleanup and snow/ice removal where applicable.
• Maintain and properly store groundskeeping equipment and supplies.
• Report any unsafe conditions, damaged landscaping, or property concerns to management.

Maintenance Support

• Assist with routine preventive maintenance projects throughout the property.
• Perform basic maintenance tasks such as:
  • Replacing light bulbs and fixtures
  • Installing air filters
  • Minor painting and touch-up work
  • Basic carpentry repairs
  • Assisting with appliance installations and repairs
  • Basic plumbing repairs such as unclogging drains or replacing fixtures
• Assist with apartment make-ready activities including cleaning, trash removal, and minor repairs.
• Remove and transfer heavy appliances and equipment from storage area to apartment (or vice versa) as circumstances warrant. Assist in moving abandoned furniture, appliances, etc. to dumpster when necessary.
• Help maintain storage, maintenance, and workshop areas in a clean and organized manner.
• Assist with inspections of common areas and vacant apartments.
• Support maintenance staff with larger repair projects as needed.
• Respond to service requests and maintenance emergencies under supervision.
• Follow all company safety policies and applicable OSHA, EPA, Fair Housing, and property operating procedures.

Team Support 

• Maintain professional and courteous relationships with residents, vendors, and team members.
• Participate in training programs to develop maintenance skills and obtain future certifications as appropriate.
• Perform other duties as assigned by the Property Manager, Maintenance Supervisor, or other company leadership.

Qualifications

• High school diploma or GED preferred.
• Prior groundskeeping, landscaping, maintenance, construction, or related experience preferred but not required.
• Ability and willingness to learn basic residential maintenance skills.
• Strong work ethic with the ability to work independently and as part of a team.
• Good communication and customer service skills.
• Ability to prioritize tasks and work in a fast-paced environment.
• Demonstrates initiative, dependability, and attention to detail.
• Must maintain a professional appearance and demeanor. May be required to work extended periods of time without relief, when responding to priority/emergency situations.
• Stooping, standing, climbing and frequent lifting of a minimum of 50 lbs. of equipment (pump, tools, ladders) and ability to safely install rigging/lifting device.
• Lift and carry objects of up to 50 lbs. for distances of up to 30 feet.
• Climb ladders and stairs.
• Must have a valid driver’s license.
• Mobility and flexibility to use ladders to heights in excess of 8 to 9 feet.

#ARIUM

Total Rewards

The RMR Group offers an extensive total rewards package to ensure that your benefits align with your needs. Employees who work at least 20 hours per week are eligible to participate in The RMR Group’s benefits plans, including:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life & Disability Insurance
• Health Savings Account (HSA) & Flexible Spending Plans (FSA)
• 401(k) Plan with Employer Match
• Holidays, Vacation & Sick Time
• Parental Leave
• Tuition Assistance
• Matching Gift Program
• Wide Array of Voluntary, Employee-Paid Benefits to choose from including Critical Illness & Accident Insurance, Identity Theft Protection & Pet Insurance

Company Overview

The RMR Group (Nasdaq: RMR) is a leading U.S. alternative asset management company, unique for its focus on commercial real estate (CRE) and related businesses. RMR’s vertical integration is strengthened by over 800 real estate professionals in more than 30 offices nationwide who manage over $37 billion in assets under management and leverage 40 years of institutional experience in buying, selling, financing and operating CRE. RMR benefits from a scalable platform, a deep and experienced management team, and a diversity of real estate strategies across its clients. RMR has been recognized by The Boston Globe as a “Top Place to Work”, by the Environmental Protection Agency (EPA) as an “ENERGY STAR Partner of the Year” and ranked by the Building Owners and Managers Association (BOMA) as having one of the highest number of BOMA 360 designated properties in its portfolio. RMR is headquartered in Newton, MA and was founded in 1986.

RMR’s mission is to create long term value for our clients by managing their investments and assets “like we own it” – an approach that consistently and repeatedly generates opportunities for all our employees, investors and stakeholders. We are guided by six core values:

• Integrity at Our Core.
• Perform Passionately and Effectively.
• Inspired Thinking.
• Like We Own It.
• Power of We.
• Mutual Respect.

Visit our website to learn more about what makes The RMR Group a rewarding place to build a career.

Follow RMR on LinkedIn and Instagram @thermrgroup. 

The RMR Group is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here.