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Riot Games

Online multiplayer game developer and publisher

Community Lead - VALORANT Northern Europe

Community ManagementPosted on Nov 10
Full-timeLondon, UKNo salary listedIn-person

About the Job

Requirements

  • At least 5 years of experience in community management, creator or influencer relations, events, marketing communications, or related roles within gaming, entertainment, or adjacent industries.
  • Ability to engage and grow gaming communities through programs, activations, events, and community-led initiatives.
  • Experience building and managing relationships with creators, influencers, community partners, agencies, or other external stakeholders, with a track record of helping partners deliver authentic player-facing programs.
  • Strong written and verbal communication skills in English, with the ability to communicate clearly and appropriately with different player and community audiences.
  • Ability to translate regional and global strategies into locally relevant community, creator, and activation plans.
  • Strong understanding of community management, player engagement, social listening, and reactive engagement.
  • Deep understanding of VALORANT, its player culture, competitive ecosystem, and the first-person shooter landscape.
  • Strong understanding of gaming and creator culture across Northern Europe.
  • Ability to operate autonomously in a highly collaborative, fast-paced environment across multiple teams and markets.

Responsibilities

  • Develop and execute community programs, activations, and locally relevant engagement initiatives aligned with agreed regional, EMEA, and global priorities.
  • Develop and grow a network of local creators and influencers, supporting them to become trusted voices and spokespeople for VALORANT across events, campaigns, and community moments. Build and maintain strong relationships with community leaders, grassroots organizers, and other key partners.
  • Partner with Publishing and VCT teams to integrate community, creator, and event activity into product launches, esports moments, and regional campaigns.
  • Create opportunities for players to participate, connect, and celebrate VALORANT through community events, tournaments, watch parties, creator-led programs, and other relevant initiatives.
  • Build partnerships with PC cafés, university gaming societies, and other local player communities to extend VALORANT’s reach and create consistent pathways into events, programs, and the wider community.
  • Monitor community conversation and sentiment; respond, engage, moderate, and escalate sensitive issues through the appropriate channels.
  • Champion player perspectives internally by gathering insights and translating them into actionable recommendations for Publishing, Product, Esports, and Communications teams.
  • Support and grow grassroots ecosystems, including community tournaments, local events, creator-led programs, and other opportunities for players to participate.
  • Manage day-to-day coordination with community, creator, event, and other external partners, providing briefs, feedback, prioritization, and context within the agreed strategy.
  • Contribute to locally relevant communications and social activity when required, working with the manager, the Northern Europe Publishing Lead, and partner teams on aligned messaging and execution.
  • Track, analyze, and report on community, creator, and activation impact, using learnings to continuously improve the approach.

About the Company

Riot Games

Online multiplayer game developer and publisher

Riot Games develops and publishes online multiplayer video games, with League of Legends as its flagship title. The game is free-to-play and supported by in-game purchases like cosmetic items and skins, while competitive play drives engagement through its esports ecosystem. Riot Games also runs Riot Forge, a publishing arm that partners with third-party developers to create new games within the League of Legends universe. The company earns revenue from cosmetic microtransactions, esports events, sponsorships, and merchandise. What sets Riot Games apart is its emphasis on building a large, global community around its titles and expanding its universe through collaborations with external developers. The goal is to create enduring, connected gaming experiences that sustain a vibrant community and a growing esports ecosystem around its flagship franchises.

Company size
5,001-10,000
Company stage
Acquired
Total funding
$15M
Headquarters
Los Angeles, CA
Founded
2006

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