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Ruby Hotels

European lean-luxury lifestyle hotel operator

Hotel Operations Manager - New Opening

Food & Beverage Operations ManagementUpdated on Nov 11
Full-timeFrankfurt, GermanyIn-person

About the Job

Requirements

  • Completed vocational training in hospitality or gastronomy and/or completed studies in hotel administration or business administration.
  • Experience in an operational leadership function or a comparable position in lifestyle hospitality or gastronomy.
  • Very good point-of-sale (POS), property management system (PMS), and business administration knowledge.
  • Ability to motivate and lead a team while working collaboratively.
  • Warm and welcoming manner and strong communication abilities.
  • Hands-on approach and ability to respond thoughtfully to guest needs.
  • Fluent in German and English.

Responsibilities

  • Lead the team through coaching and regular feedback conversations, support employees’ professional and personal development, and foster a positive team atmosphere through role-model behavior.
  • Prepare effective staff duty and vacation schedules, ensure smooth workflows, and question existing procedures.
  • Lead daily hotel operations, actively contribute to the work, and conduct briefings.
  • Represent the company spirit and implement internal styles and quality standards.
  • Support the Hotel Manager with recruiting talent and building a strong team.
  • Handle monthly closings, inventories, invoice checks, payroll preparation, and regular orders for food and beverage (F&B) as well as SOE.
  • Monitor compliance with legal requirements, including HACCP, workplace safety, and fire safety.
  • Receive, analyze, and respond to guest feedback, requests, and complaints, and find appropriate solutions to ensure guest satisfaction and repeat visits.

About the Company

Ruby Hotels

European lean-luxury lifestyle hotel operator

Ruby Hotels operates urban lifestyle hotels and Ruby Workspaces across Europe, offering lean luxury with high-quality essentials and fewer services. Its hotels are built in prime city-center locations and often converted from offices or retail spaces, using modular construction and automated, centralized back-end processes with self-service check-in. This approach keeps costs down and spaces design-led, delivering stylish rooms with good beds and features while avoiding expensive amenities like full-service dining. The goal is to provide premium, accessible stays and flexible workspaces, and to scale the concept globally, a path evidenced by its acquisition by IHG and ongoing expansion.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Munich, Germany
Founded
2013

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