Associate Vice President, Clinical Operations

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Current Scope

Oversees approximately 300 pharmacy team members through 8–9 direct reports, with responsibility expected to expand significantly as UHealth advances its multi-year pharmacy growth strategy.

Reports to

Chief Pharmacy Officer

Current Direct Reports

8 – 9 Pharmacy Directors

Future Organization

• Significant organizational expansion supporting an additional 400-500 pharmacy-related team members

• Additional Associate Vice President leadership positions

• Evolving enterprise pharmacy leadership structure

Key Relationships

• CEO UHealth

• Chief Operating Officer

• Chief Medical Officer

• Chief Nursing Officer

• Medical Directors

• Service Line Executives

• UMMG leadership

• Supply Chain

• IT

• Finance

• Clinical Department Chairs

KEY RESPONSIBILITIES

Executive Leadership & Strategic Direction

• Provide executive leadership for UHealth Pharmacy Services, establishing strategic priorities that align with the organization's mission, vision, and long-term growth objectives.

• Lead strategic initiatives that strengthen pharmacy operations, clinical services, infusion services, and pharmaceutical care delivery across the enterprise.

• Partner with executive leadership to develop enterprise pharmacy strategy, expand ambulatory pharmacy services, advance new business opportunities, and support the growth of emerging pharmacy service lines.

Clinical & Operational Excellence

• Oversee all aspects of pharmacy operations to ensure safe, efficient, high-quality medication management and pharmaceutical services across the continuum of care.

• Advance evidence-based pharmacy practices and standardized clinical protocols that promote patient safety, quality outcomes, and regulatory compliance.

• Drive continuous improvement initiatives that enhance operational efficiency, service excellence, and medication-use processes.

Financial Stewardship & Resource Management

• Provide executive oversight of departmental budgets, financial performance, resource utilization, and operational planning.

• Identify opportunities to enhance financial sustainability through process optimization, revenue growth, and responsible resource stewardship.

• Develop innovative pharmacy business models that expand revenue opportunities, optimize specialty pharmacy performance, maximize 340B opportunities (where applicable), and strengthen the long-term financial sustainability of pharmacy services.

Stakeholder Collaboration & Enterprise Partnerships

• Foster transparent communication and collaboration across the enterprise to ensure alignment with institutional priorities.

• Serve as a trusted advisor on pharmacy strategy, medication management, infusion services, and pharmaceutical operations.

• Promote transparent communication and effective collaboration across the health system to ensure alignment with institutional goals.

Talent Development & Organizational Culture

• Recruit, develop, and retain a highly engaged and high-performing pharmacy workforce.

• Foster a culture of accountability, collaboration, innovation, professional development, and service excellence.

• Support leadership development and continuing education initiatives that strengthen organizational capabilities and prepare future pharmacy leaders.

Innovation, Research & Technology

• Lead technology-enabled transformation initiatives, including Epic optimization, automation, AI-enabled workflows, predictive analytics, and digital pharmacy innovations that improve operational performance, patient safety, and clinical outcomes.

• Promote research, innovation, and emerging best practices that advance pharmacy services across the enterprise.

• Champion continuous improvement efforts that position UHealth Pharmacy Services as a leader in academic medicine and healthcare delivery.

CANDIDATE PROFILE

The ideal candidate is a dynamic healthcare executive with a demonstrated track record of leading pharmacy services within a large, complex health system or academic medical center. The successful candidate possesses a strategic mindset, exceptional operational acumen, and a passion for advancing patient-centered pharmaceutical care through innovation, collaboration, and continuous improvement.

The successful candidate will be an influential relationship builder who partners effectively with physicians, nursing leaders, faculty, administrators, and interdisciplinary teams to advance strategic priorities and operational excellence. They will possess the executive presence and communication skills necessary to influence decision-making, foster alignment, and successfully lead change across a highly matrixed organization.

This leader will bring extensive experience overseeing pharmacy operations, clinical services, infusion services, financial management, regulatory compliance, workforce planning, and technology optimization. They will balance strategic vision with disciplined execution while developing high-performing teams committed to excellence in patient care and service.

The ideal candidate will also demonstrate:

• Proven success leading pharmacy services within a complex healthcare delivery system, preferably an academic medical center or integrated health system.

• Expertise in pharmacy operations, clinical services, medication safety, infusion services, regulatory compliance, and quality improvement.

• Strong financial and business acumen, including budgeting, resource allocation, operational efficiency, and revenue optimization.

• Experience leading technology-enabled transformation through pharmacy information systems, automation, analytics, and digital process improvement.

• Exceptional leadership, communication, and stakeholder engagement skills, with the ability to build consensus and influence across multidisciplinary teams.

• Demonstrated commitment to developing high-performing teams and fostering a culture of accountability, collaboration, innovation, and continuous learning.

• PharmD required, with progressively responsible executive leadership experience within pharmacy services, healthcare operations, or a related discipline.

CRITICAL LEADERSHIP CAPABILITIES

The successful candidate will demonstrate:

• Strategic Vision – Aligns pharmacy services with UHealth's clinical, academic, research, and operational priorities while anticipating future healthcare trends.

• Clinical Leadership – Champions evidence-based practice, medication safety, quality improvement, and patient-centered care throughout the organization.

• Executive Presence – Builds credibility and trust while effectively engaging executive leadership, physicians, faculty, nursing leaders, and external stakeholders.

• Operational Excellence – Drives standardization, efficiency, innovation, and measurable performance improvements across a complex pharmacy enterprise.

• Financial Stewardship – Optimizes financial performance while balancing quality, patient outcomes, regulatory requirements, and organizational priorities.

• People Leadership – Develops, mentors, and inspires high-performing teams through collaboration, accountability, and professional growth.

• Transformational Leadership – Leads organizational change by embracing innovation, technology, continuous improvement, and sustainable growth.

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The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:

Full time

Employee Type:

Staff