MSP Sales Engineer

Job Summary

As an MSP Sales Engineer, you will help Managed Service Provider partners build the technical capability to position, demonstrate, build, and deliver NetApp solutions with confidence. You will drive technical enablement, pre-sales support, and partner readiness through training, workshops, enablement programmes, and close alignment with the technical stakeholders involved in NetApp’s strategic MSP Partner Business Plans. The role is focused on helping partners turn NetApp technology into repeatable service-led outcomes for their customers.

Acting as a trusted technical advisor, you will connect NetApp capabilities to the operational and commercial needs of MSP partners. You will support deal success, enable independent technical sales motions, and help partners build sustainable services that align with customer priorities around hybrid cloud, data protection, cyber resilience, and operational efficiency.

Job Responsibilities

• Deliver technical training, workshops, and enablement sessions to MSP partners in one-to-one and group settings.
• Guide MSP partners in building self-service demo capabilities and executing independent product demonstrations and technical sales processes.
• Provide pre-sales technical guidance on solution design, proof-of-concept initiatives, and technical objections throughout the sales process.
• Support MSP Account Managers with the technical expertise needed to close deals and align solutions with partner needs.
• Collaborate with technical stakeholders at key MSP partners and support the Partner Sales Manager in delivering the technical elements of partner business plans.
• Act as a liaison between MSP technical teams and internal product, engineering, and support teams to address partner needs and challenges.
• Build trusted relationships with partner technical teams and keep them informed about product updates, feature releases, and technical roadmaps.
• Design and improve enablement content, tools, and technical resources while advocating internally for partner needs.
• Improve partner enablement outcomes by increasing technical competency, driving adoption of self-service demo capabilities, improving stakeholder satisfaction, and supporting the progression of qualifies opportunities.

Job Requirements

• Strong technical sales engineering experience, with the confidence to guide partner technical teams, support complex sales cycles, and translate customer requirements into practical solution recommendations; experience in the MSP, cloud, storage, data protection, or cybersecurity market is advantageous.
• Experience delivering technical training, workshops, enablement programmes, or certification programmes.
• Strong pre-sales capabilities, including solution design, proof-of-concept support, and handling technical objections.
• The ability to enable partners to independently run product demonstrations and technical sales motions.
• Experience developing technical enablement content, tools, and resources.
• Strong relationship-building and communication skills, with the ability to collaborate effectively across partner and internal teams.
• The ability to act as a trusted technical advisor and translate product capabilities into partner-focused solutions.
• Experience working with MSPs, service providers, distributors, or channel partners, with an understanding of how they build, sell, and deliver technology services to customers.