Byrider

Auto financing and vehicle ownership platform

Automotive Service Supervisor

Service Advising & EstimatingConfirmed live in the last 24 hours

Full-timeAppleton, WI, USA$17 - $20 /hrIn-person

About the Job

Requirements

Previous automotive industry or automotive service experience is required.
Understanding of vehicle maintenance and common automotive repairs.
Strong customer service and communication skills.
Comfort answering phones and interacting with customers.
Ability to multitask and stay organized in a fast-paced environment.
Good computer skills and attention to detail.
Ability to work effectively with customers and technicians.
Valid driver's license.
Ability to pass a background check.

Responsibilities

Answer incoming calls and assist customers with service questions and appointment scheduling.
Communicate with customers in a friendly and professional manner and provide timely updates.
Work alongside automotive technicians to understand vehicle concerns, diagnose repair needs, and communicate recommended services to customers.
Keep customers informed about repair progress, timelines, and completed work.
Schedule service appointments and coordinate daily service department workflow.
Complete repair orders and maintain accurate customer and service records.
Coordinate parts ordering and help ensure technicians have what they need.
Assist the Service Manager with daily operations.
Address customer concerns and work toward positive resolutions.

Automotive Service Supervisor

Byrider · Appleton, United States · Full-time · Posted 2026-07-01

Workplace: on_site

Department: WI104 - Appleton

Description

Automotive Service Supervisor

Byrider – 2301 W. College Avenue, Appleton, WI 54914

New Ownership! Paid Training & Career Growth!

Do you have automotive experience and enjoy working with people? We're looking for an organized, customer-focused Automotive Service Supervisor to help oversee daily service department operations and ensure customers have a great experience.

This role is a great opportunity for someone with automotive service experience who enjoys communicating with customers, coordinating with technicians, and keeping things running smoothly.

What We Offer:

$17.00–$20.00/hour + monthly bonus potential up to $500!
Monday–Friday, 8 AM–5 PM
No nights or weekends!
Extensive training
Full benefits: Health, Dental, Vision, PTO, and 401(k)
Opportunities for career growth
Industry-best customer program

What You'll Do Day to Day:

Answer incoming calls and assist customers with service questions and appointment scheduling.
Keep customers happy by providing friendly, professional communication and timely updates.
Work alongside automotive technicians to understand vehicle concerns, diagnose repair needs, and communicate recommended services to customers.
Keep customers informed about repair progress, timelines, and completed work.
Schedule service appointments and coordinate daily service department workflow.
Complete repair orders and maintain accurate customer and service records.
Coordinate parts ordering and help ensure technicians have what they need.
Assist the Service Manager with daily operations.
Address customer concerns and work toward positive resolutions.

What We're Looking For:

Previous automotive industry or automotive service experience required.
Understanding of vehicle maintenance and common automotive repairs.
Strong customer service and communication skills.
Comfortable answering phones and interacting with customers.
Ability to multitask and stay organized in a fast-paced environment.
Good computer skills and attention to detail.
Ability to work effectively with customers and technicians.
Valid driver's license.
Ability to pass a background check.

Work Schedule:

Monday–Friday, 8 AM–5 PM
No nights or weekends!

Ready for your next opportunity? Bring your automotive knowledge and customer service skills to a growing team where you can build a rewarding career!

Apply

Apply at Byrider

About the Company

Byrider

Auto financing and vehicle ownership platform

Byrider helps people finance and own reliable used vehicles. It assists customers in securing financing and obtaining a vehicle so they can drive on, using a Buy, Finance, Drive On approach. The company highlights that it has served over a million customers, signaling a large, accessible network aimed at giving people a fresh opportunity to own a quality car. Byrider differentiates itself by focusing on consumer choice and providing a pathway to ownership for those who need financing assistance, rather than offering only traditional car sales. The goal is to be the consumer’s preferred option for getting back into vehicle ownership with affordable financing.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Carmel, IN
Founded: Not listed

Recently Posted Jobs

Explore more opportunities at Byrider

See more jobs