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Kaiser Permanente

Integrated healthcare provider and payer platform

Urgent Care Technician

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeWashington, DC, USANo salary listedIn-person

About the Job

Requirements

  • Graduate of an accredited Medical Assistant program that includes phlebotomy training.
  • High school diploma or General Education Development (GED) is required.
  • Hold one of the following: Registered Medical Assistant from American Medical Technologists; Certified Clinical Medical Assistant from National Healthcareer Association; NCCT National Certified Medical Assistant; or Medical Assistant Certificate from American Association of Medical Assistants.
  • Obtain Kaiser intravenous venipuncture and intravenous insertion competency within six months of hire.
  • Hold Basic Life Support certification from the American Heart Association.
  • Complete all Kaiser Permanente Medical Assistant required competencies within the first 60 days of employment and annually thereafter.
  • Be able to bend, lift more than 20 pounds, and push wheelchairs or stretchers.
  • Be able to work in a Labor/Management Partnership environment.
  • Maintain current certifications and complete annual continuing education units to meet CLIA regulations and/or licensing requirements.

Responsibilities

  • Coordinate patient flow in the department to optimize throughput and keep patients apprised of delays.
  • Observe patients in the department and immediately notify the provider and/or registered nurse if a patient appears to be in distress.
  • Prepare patients to see the provider and assist before, during, and after examinations as needed.
  • Perform all skills required of a Medical Assistant; additionally, insert Foley catheters, perform complex splinting, and perform venipuncture and point-of-care testing to draw blood or insert a saline lock.
  • Provide and review written instructions with patients as appropriate.
  • Maintain examination and treatment rooms and other clinical and reception areas; clean equipment according to established organizational guidelines.
  • Ensure established standard supply levels are maintained and order supplies as directed by the Clinical Operations Manager or lead registered nurse.
  • Verify eligibility and demographic information for new and existing patients and, when necessary, enter data according to pre-enrollment and non-status change procedures.
  • Collect, secure, and account for payments received from members in compliance with established procedures.
  • Perform other related duties as assigned.

Desired Qualifications

  • Have a minimum of one year of experience as an Emergency Department technician, Emergency Medical Technician, or military medic, or an equivalent combination of experience as an Urgent Care Clinical Assistant and completion of training on required skills.
  • Have proficiency documenting in an electronic medical record system.
  • Have recent clinical experience.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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