Founders Forum Group

Global founder network with venture studio

IT Business Partner

IT Project Management +1Confirmed live in the last 24 hours

Full-timeLondon, UKNo salary listed

About the Job

Requirements

Experience with IT operations, IT management, business systems, or technical project management is preferable, ideally hands-on in a start-up or scale-up.
A proven track record managing outsourced providers and vendors, including contracts, service levels, and commercial negotiation.
Strong project management capability, with experience running multiple projects at once and picking up programmes already in flight.
Experience of a CRM or marketing automation migration, ideally including data migration, integration build, and driving adoption after go-live.
Demonstrable ownership of an IT or SaaS budget, with a clear understanding of licensing models and where cost is actually saved.
Practical experience of information security and data protection in a commercial setting, including access control, security questionnaires, and GDPR obligations.
Confidently administer and integrate a modern SaaS stack; the environment includes Google Workspace, a CRM and marketing automation platform, Airtable, Notion, Asana, Slack, Xero, Stripe, BambooHR, and event and prospecting tools.
Comfort with integration and automation concepts, APIs, and no-code or low-code tooling, without needing to write production code.
Experience setting up IT for a new entity, office, or business line from a standing start.
Ability to explain technical matters to non-technical stakeholders and business needs to technical suppliers.
Strong analytical and problem-solving skills, including defining options, foreseeing issues, and driving them to closure.
Strong commercial awareness, with an instinct for where money and risk sit.
Credibility to hold suppliers to account and patience to support colleagues at every level of technical confidence.
Exceptional organisational skills and attention to detail, with the ability to manage multiple competing priorities without compromising quality.
A structured, methodical approach to complex technical problems.
Discretion and sound judgement when handling sensitive data.
Resilience, flexibility, and ability to work autonomously.

Responsibilities

Act as the main point of contact with the outsourced IT provider and other technology suppliers, run regular service reviews, and hold providers to agreed service levels.
Manage the wider technology supplier base, including implementation partners, hosting providers, and specialist consultants; maintain a single register of every IT and SaaS tool in use, including its owner, cost, renewal date, and RAG status for review and approval.
Project manage technology initiatives end to end, including the CRM and marketing automation migration to Attio and Braze.
Own technology estate contract renewals, negotiations, and consolidation opportunities, with sign-off from the CFO.
Manage joiner, mover, and leaver access across systems, keeping licence counts accurate as people join and leave.
Support platform administration for core systems, including CRM and marketing automation platforms, working with the Data Manager on matters involving data or reporting.
Identify duplication and consolidation opportunities to reduce tool count and cost.
Support the CFO on the annual IT budget, rolling forecast, and monthly reporting, maintaining a forward view of renewals and licence changes.
Build simple business cases for technology investment covering cost, benefit, and risk.
Act as the first point of contact for team leads on day-to-day technology needs and track measures such as spend and licence utilisation.
Act as the team's day-to-day point of contact for information security queries, escalating to the CTO when judgement calls are needed.
Coordinate client, partner, and tender security questionnaires, and data protection requests such as the privacy inbox and subject access requests; track deadlines while the CTO/DPO and legal advisers own the substantive content.
Help run security awareness training and onboarding for the team.
Land the CRM and marketing automation migration to Attio and Braze and transition it into business as usual through structured project management during the first 12 months.
Build the group technology register from a standing start, covering every tool, owner, licence count, renewal date, cost, and data held, with a RAG status for review and approval during the first 12 months.
Establish the BCT service relationship, including a regular service review and a clear escalation route during the first 12 months.

Desired Qualifications

Experience with IT operations, IT management, business systems, or technical project management is preferable, ideally hands-on in a start-up or scale-up.
Experience of a CRM or marketing automation migration, ideally including data migration, integration build, and driving adoption after go-live.

IT Business Partner

Founders Forum Group · London, United Kingdom · Full-time · Posted 2026-10-16

Workplace: on_site

Department: Founders Forum Group

Description

Founders Forum Group is an event-powered community and family of businesses supporting innovative entrepreneurs at every stage of their journeys. Founded in 2005, our invite-only forums unite founders, investors, corporate and government leaders to tackle era-defining questions in iconic locations across the globe. Since 2019, Founders Forum has partnered with Informa Tech to celebrate the strength and diversity of UK tech through London Tech Week

In 2023, Founders Forum acquired Tech Nation. The transfer has seen FF Group continue to execute against Tech Nation's mission to empower tech entrepreneurs, scale innovative startups, and provide a united platform for UK tech founders.

Founders Forum Group's Values

Community first: More than just fellow founders. Everything we offer is centred around the founders we work alongside.
Entrepreneurial to our core: Preserving our startup mentality is the key to being able to empathise with and fully support our growing community.
Founding the future: We are forward thinkers. Always at the forefront of innovation.
Excellence without ego: We don't take ourselves too seriously, but are proud of what we do. We work together, recognising the expertise of those around us, and understand the value in differing points of view. We are committed to excellence and always hold ourselves to the highest standard.

The Opportunity

The IT Business Partner will own the day to day running of our technology stack across Founders Forum Group. You will be the single point of contact between the business and our outsourced IT partner, own the group software estate and its budget, lead us towards recognised security accreditation, and stand up the technology needed for new ventures and opportunities as they launch. You will work alongside our CTO, Data Manager and our AI & Product Associate, and partner closely with the CFO on cost and control.

This is a hands-on, delivery-focused role in a fast-paced multi-entity group. It calls for strong project management, confident vendor and stakeholder management, and enough technical fluency to challenge suppliers and translate business needs into technical requirements. You will not be expected to write code or design architecture.

The role is an individual contributor with no current direct reports. You will instead work across cross functional teams, drawing in colleagues, external specialists and our retained providers to deliver, and influencing without formal authority.

Responsibilities

IT partner and vendor management

Act as the main point of contact with our outsourced IT provider (BCT) and other technology suppliers, running regular service reviews and holding them to agreed service levels
Manage the wider technology supplier base, including implementation partners, hosting providers and specialist consultants. This includes maintaining a single register of every IT and SaaS tool in use, including owner, cost, renewal date and a RAG status for review and approval
Project manage technology initiatives end to end, including our current CRM and marketing automation migration to Attio and Braze
Own contract renewals, negotiations and consolidation opportunities across the technology estate, with sign-off from the CFO
Manage joiner, mover and leaver access across systems, keeping licence counts accurate as people join and leave
Support platform administration for core systems, including our CRM and marketing automation platforms, working with the Data Manager on anything touching data or reporting
Spot duplication and consolidation opportunities to reduce tool count and cost
Support the CFO on the annual IT budget, rolling forecast and monthly reporting, keeping a forward view of renewals and licence changes
Build simple business cases for technology investment, covering cost, benefit and risk
Act as the first point of contact for team leads across the group on day to day technology needs, tracking measures like spend and licence utilisation

Information security and compliance

Act as the team's day to day point of contact for information security queries, escalating to the CTO where judgement calls are needed
Coordinate client, partner and tender security questionnaires, and data protection requests such as the privacy inbox and subject access requests, tracking deadlines while the CTO/DPO and legal advisers own the substantive content
Help run security awareness training and onboarding for the team

In the first 12 months you'll:

Help us land the CRM and marketing automation migration to Attio and Braze and take it into business as usual through structured project management
Build the group technology register from a standing start, covering every tool, owner, licence count, renewal date, cost and data held, with a RAG status for review and approval
Establish the BCT service relationship, including a regular service review and a clear escalation route

Requirements

Experience and qualifications

Experience with IT operations, IT management, business systems or technical project management is preferable, ideally in a start-up or scale-up where you have been hands on
Proven track record managing outsourced providers and vendors, including contracts, service levels and commercial negotiation
Strong project management capability, with experience running multiple projects at once and picking up programmes already in flight.
Experience of a CRM or marketing automation migration, ideally including data migration, integration build and driving adoption after go live
Demonstrable ownership of an IT or SaaS budget, with a clear understanding of licensing models and where cost is actually saved
Practical experience of information security and data protection in a commercial setting, including access control, security questionnaires and GDPR obligations
Confident administering and integrating a modern SaaS stack. Our environment includes Google Workspace, a CRM and marketing automation platform, Airtable, Notion, Asana, Slack, Xero, Stripe, BambooHR and a range of event and prospecting tools
Comfortable with integration and automation concepts, APIs and no-code or low-code tooling, without needing to write production code
Experience setting up IT for a new entity, office or business line from a standing start
Strong written and verbal communication, with the ability to explain technical matters to non-technical stakeholders and business needs to technical suppliers

This role is for you if you have:

Ambition and strategic vision
A positive, can-do attitude
Strong analytical and problem solving skills, including the ability to define options, foresee issues and drive them to closure
Strong commercial awareness, with instinct for where money and risk sit
Excellent stakeholder management, with the credibility to hold suppliers to account and the patience to support colleagues at every level of technical confidence
Exceptional organisational skills and attention to detail, with the ability to manage multiple competing priorities without compromising quality
A structured, methodical approach to complex technical problems
Discretion and sound judgement when handling sensitive data
Resilience, flexibility, and the ability to work autonomously

Benefits

We offer a range of flexible, discretionary benefits to our team. These currently include:

25 days contractual annual leave
Enhanced discretionary leave provision, including an additional day off for your birthday and leave between Christmas and New Years Day
The option to work remotely anywhere in the world for 3 weeks/year (1 week at Easter and 2 weeks during July and August)
AXA Health insurance, with the option to add dependents
Life Insurance
Medicash access including online GP access and mental health support
Employee Assistance Program
Competitive pension provision
Perkbox membership with generous monthly allocation of points for day to day purchases
Learning and development annual allowance
Cycle to work scheme
Lunch 1x/week, office snacks, and regular team drinks
Quarterly team activities and annual team trip/day out
Access to the Founders Forum Group network of businesses and wider tech ecosystem

We currently have a working pattern of Monday-Thursday in Office and Fridays remote.

Apply

Apply at Founders Forum Group

About the Company

Founders Forum Group

Global founder network with venture studio

Founders Forum Group runs a global ecosystem for tech founders, senior leaders, and investors, organized around exclusive, invitation-only events that foster high-level networking and knowledge exchange. It also operates a portfolio of related businesses that support startups and scale-ups: Founders Factory (venture studio and accelerator), firstminute capital (early-stage VC), Founders Keepers (executive search for high-growth tech companies), and FF-WIN (Women in Innovation). The group generates revenue from event sponsorships, management fees from its venture activities, and service fees from its accelerator and recruitment arms. The goal is to be a central hub within the global technology landscape, helping entrepreneurs access capital, partners, and expertise across multiple stages of growth.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: London, United Kingdom
Founded: 2006

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