Family Service Worker

Provides support and resource services to families in accordance with their specific needs and assists with recruitment activities.  Helps families to attain self-sufficiency through goal setting and family engagement activities.

DUTIES

SUMMARY

Provides support and resource services to families in accordance with their specific needs and assists with recruitment activities.  Helps families to attain self-sufficiency through goal setting and family engagement activities.

ESSENTIAL DUTIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Recruits families for assigned ECE programs.

• Assists with follow up for families that are pending health or nutrition documentation in order to start services.

• Monitors absences and follows up with families to ensure that children are attending class on a regular basis in order to meet program requirements.

• Completes strength and needs assessment for assigned families.

• Identifies goals for families that result in self-sufficiency.

• Enhances parent’s skills and understanding regarding parental engagement and activities that promote literacy.

• Provides resources and referrals to families.

• Facilitates the exchange of information between assigned families and content area specialists.

• Works with Site Supervisors and Teachers to plan and conduct parent committee meetings.

• Develops and maintains appropriate case notes and other records and prepares periodic reports as required.

ADDITIONAL DUTIES

• Other duties and special projects as assigned.

SUPERVISORY RESPONSIBILITIES

• This job has no supervisory responsibilities.

QUALIFICATIONS

EDUCATION & EXPERIENCE

• Two years of experience in programs offering child and family assessment services, home visiting services, early intervention services, direct experience in working with children ages 0 to 5, parent education services, family support and referral services, or similar required

• Bachelor's degree in child development, early childhood education, psychology, social work or similar discipline from a four-year university required.

OTHER QUALIFICATIONS

• Possesses a valid driver's license and state-required auto insurance or reliable transportation depending on business needs.

• Required to travel extensively to sites (> 50% of the time).

• Ability to work with minimal supervision.

• Spanish / English bilingual strongly preferred.

• Working knowledge of Head Start and CDE requirements.

• Ability to handle confidential information. 

• Working knowledge of community resources to address special needs of clients required.

• Maintains patient privacy, including protecting the confidentiality, safeguarding the integrity and availability, and limiting the use and disclosure of patient Protected Health Information (PHI) to authorized individuals and entities.

• Participates in, conducts, and sustains performance quality improvement activities according to designated role and responsibilities.

• Sensitivity to service population’s cultural and socioeconomic characteristics.

• Excellent verbal and written communication skills.

• Punctual and dependable attendance.

CERTIFICATES, LICENSES, REGISTRATIONS

• None required.

COMPUTER SKILLS

• Must have working knowledge of computer programs in a Windows environment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Time Spent [None, -1/3, 1/3 - 2/3, 2/3+]

• Stand: 1/3 - 2/3

• Walk: 1/3 - 2/3

• Sit: 1/3 - 2/3

• Reach with hands and arms: 2/3+

• Use hands to finger, handle, or feel: 2/3+

• Climb or balance: -1/3

• Bend, kneel, crouch, or crawl: -1/3

• Talk or hear: 2/3+

• Taste or smell: None

• Carry, push or pull: -1/3

• Lifts Weights or Exerts Force

  • Up to 10 pounds: -1/3

  • Up to 25 pounds: -1/3

  • Up to 50 pounds: None

  • Up to 100 pounds: None

  • More than 100 pounds: None

VISION REQUIREMENTS

• No special vision requirements.

WORK ENVIRONMENT

The physical, mental & environmental conditions in which the work is performed. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Time Spent [None, -1/3, 1/3 - 2/3, 2/3+]

Environmental variables that may be indicated as applicable to the position:

• Working near mechanical parts: None

• Work in high, precarious places: None

• Fumes or airborne particles: None

• Toxic or caustic chemicals: None

• Outdoor weather conditions: -1/3

• Extreme cold (non-weather): None

• Extreme heat (non-weather): None

• Risk of electrical shock: None

NOISE LEVEL

• Moderate noise

REQUIRED TRAINING

• New Hire Orientation

• AB-1343: Sexual Harassment Prevention training

• Mandated Reporter

• Timekeeping & Attendance

COMPENSATION:

$23.88 USD - $28.66 USD

In accordance with California law, the expected pay range for this position is included in this posting.  The actual compensation will be determined based on factors permitted by law. New hires will be offered a salary at the starting point of the range to maintain internal inequity and allow opportunity for future salary growth. CII salaries are determined based on comprehensive internal and external market analysis, as well as the skills, education, and experience relevant to each position.

BENEFITS: 

• Generous paid PTO, plus 10 paid holidays and CII is closed between Christmas and New Year 

• Excellent medical, dental, and vision insurance for eligible employees and qualified dependents

• 403b Retirement Plan with employer contribution for eligible employees

• Up to $4,500 in tuition reimbursement per calendar year

• Eligible for the Public Service Loan Forgiveness program 

• Flexible Spending Account (FSA) & Health Savings Account (HSA)

• Employer paid Life and AD&D Insurance 

• Voluntary Supplemental Insurance 

• Opportunity for growth & advancement 

• Professional development & continued training 

• Team building & bonding through company sponsored events & activities

CONTINGENCIES: 

• Influenza immunization or declination

• COVID-19, MMR and Tdap immunizations

• Education verification

• Reference check

• Background fingerprint clearance (FBI, DOJ, CACI) conducted by the California Department of Social Services 

• Drug and alcohol screening

• Tuberculosis screening