Assistant to the Dean

Department Operations and Processes –60%

• Provide comprehensive administrative support to the Dean anddepartmentleadership, including calendar management, meeting coordination, and preparation ofaccuratemeeting notes and documentation.

• Manage shared communication channels such as email inboxes, phone lines, and collaboration platforms, ensuringtimelyand professional responses.

• Maintain organized electronic and physical files, records, and databasesin accordance withinstitutional policies and procedures.

• Coordinatelogisticsfor meetings, conferences, and events, including scheduling, room reservations, materials preparation, and related arrangements.

• Support financial and operational processes such as requisitions, reimbursements, travel requests, payroll coordination,purchasing, and budget tracking.

• Provide operational support for department personnel, including coordinating resources, processing requests, andassistingwith administrative processes.

• Maintain leadership calendars and provide backup support for other administrative staff as needed.

• Prepare reports and track operational or personnel-related data as requested.

• Process andmonitoradministrative transactions and documentationin accordance withinstitutional guidelines.

Student/Customer Services –30%

• Serve as a point of contact for students, employees, visitors, and external partners, providing professional and courteousassistance.

• Maintain general knowledge of departmental functions, programs, and servicesin order toprovideaccurateinformation andappropriate referrals.

• Ensure confidentiality and compliance with applicable privacy regulations and institutional policies when handling sensitive information.

• Support outreach and communication efforts through phone, email, and institutional platforms toassiststakeholders andfacilitatedepartmental operations.

Other Duties-10%

• Participate in cross-departmental initiatives and campus events.

• Identifyand recommend process enhancements to improve efficiency and service delivery.

• Perform other duties as assigned to support the mission, vision, strategic priorities and goals of the College and the primary unit, division and department of this position. 

Physical: Primary functions require ability to remain in a stationary position (sit and/or stand) greater than 50% of the time; to occasionally stoop, bend, kneel, reach; to lift, carry, push, and/or pull up to 10 pounds frequently; to regularly operate office equipment requiring repetitive hand movement and fine coordination including the use of a computer keyboard; the ability communicate to exchange information; and the ability to learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions.

Environmental:Work will often occur in an officesetting;where temperatures may fluctuate between high and low temperatures occasionally; may experience varying noise levels occasionally.

Vision:Ability toobservein a near visual range with or without correctionor reasonable accommodation. 

The duties listed are intended only as illustrations of thevarious typesof work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar,relatedor a logical assignment to the position. The job descriptiondoes not constitutean employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Qualifications 

• High school diploma or equivalent.

• Minimum of six (6) years of progressively responsible experience in administrative support, or related professional roles.

• Senior-levelproficiencywith Microsoft Office Suite (Word, Excel, Outlook) and general office equipment.

• Ability to follow instructions, manage multiple tasks, and meet deadlines with minimal supervision, prioritizing work and resolving most issues independently. 

• Ability to work effectively with individuals from diverse backgrounds and maintain a respectful, inclusive environment. 

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Desired Qualifications

• Experience working with computer information systems used for student and employee data and reporting such as Workday.