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Advance Auto Parts

Automotive aftermarket parts retailer

Commercial Parts Pro

Account ManagementPosted on Nov 13
Full-timeMilwaukee, WI, USAIn-person

About the Job

Requirements

  • Working knowledge of automotive systems and diagnostic ability involving internal engines, suspension, brakes, electronics, and exhaust.
  • Ability to locate and stock parts, and knowledge of parts and automotive systems.
  • Knowledge of safety practices and ability to operate inventory systems, store equipment, point-of-sale systems, and parts lookup systems.
  • Ability to speak and write English and communicate effectively with customers, peers, and management.
  • Ability to read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and to write simple correspondence.
  • Ability to understand and execute written, oral, or diagram-form instructions.
  • Successful completion of the Parts Knowledge Assessment.
  • Ability to use basic arithmetic accurately, including addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.
  • Effective use of Microsoft Word and Excel.
  • Ability to understand commercial profitability concepts, competition, market opportunities, and customer prioritization.
  • Ability to work an assortment of days, evenings, and weekends as needed.
  • High school diploma or General Education Development (GED).
  • Proven sales ability and past experience fulfilling customer transactions.
  • Formal or informal experience leading teams, supervising daily tasks, and working together to achieve goals.
  • Ability to walk or stand for most of the workday; talk and hear; handle or feel objects; reach; climb or balance; stoop, kneel, crouch, or crawl; and frequently lift or move up to 50 pounds and occasionally up to 100 pounds.
  • Ability to perform work predominantly indoors, with occasional outdoor work and exposure to weather, moving mechanical parts, high or precarious places, toxic or caustic chemicals, electrical shock risk, explosives, and vibration.
  • Ability to meet the role's close, distance, and color vision, depth perception, and focus-adjustment requirements.

Responsibilities

  • Maintain commercial customer relationships.
  • Provide commercial customers with a GAS2 selling experience.
  • Achieve personal and store sales goals and service objectives.
  • Provide day-to-day supervisory support for Team Members.
  • Collaborate with the General Manager on coaching and Team Member development needs.
  • Dispatch drivers to ensure delivery standards are achieved.
  • Maintain commercial stocking programs.
  • Build and maintain a network of second-source suppliers.
  • Maintain the core bank and commercial returns.
  • Maintain commercial credit accounts.
  • Partner with the General Manager to ensure proper driver coverage.
  • Source parts through special orders, FDO, second sources, and other channels.
  • Locate and stock parts and make advanced solution, project, and product-quality recommendations.
  • Work with the Commercial Account Manager as needed to determine pricing discounts for specific commercial customers.

Desired Qualifications

  • At least 3 years of prior automotive parts experience is preferred.
  • Spanish language ability is a plus.
  • ASE P2 certification or an equivalent level of readiness is identified as a success factor.
  • ASE certification is preferred but not required.

About the Company

Advance Auto Parts

Automotive aftermarket parts retailer

Advance Auto Parts supplies automotive aftermarket parts and accessories to both professional installers and DIY customers through thousands of stores in North America. Its product lineup includes replacement parts, maintenance items, and car accessories for cars, vans, and light trucks, sold in-store and online with staff guidance to help customers select the right parts. The company differs from many competitors through its extensive store network, broad product assortment, and ability to serve both professional businesses and individual customers with knowledgeable service and a nationwide distribution and retail model. Its goal is to be the preferred source for auto parts by offering a wide selection, convenient locations, and expert customer assistance.

Company size
10,001+
Company stage
IPO
Headquarters
Raleigh, NC
Founded
1932

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