Country Head of People Operations

Job Description

Get to Know the Team

The Philippines People Operations team partners with business leaders and Grabbers to build a high-performing, inclusive, and future-ready organisation. We oversee the delivery of people programmes and services across the employee lifecycle, from hiring and onboarding to performance, engagement, employee relations, rewards, learning, and organisational development.

Working with regional People teams and country leadership, we translate business priorities into meaningful people strategies and scalable ways of working. Our team values thoughtful partnership, continuous improvement, and a commitment to Grab's culture.

Get to Know the Role

You'll champion Grab's culture and values, partnering with our business leaders to help them build their organizations and ensure rigorous and clear people decisions. Whether coaching our leaders on how to lead their teams, resolving employee relations issues, or managing programs that develop our Grabbers, you focused on putting them first.

You will manage the daily People Operations, encompassing hiring, onboarding, employee relations, governance, compensation and benefits, retention, performance management, engagement, and learning & development. You will report to the Regional Head of People Operations and collaborate with the People Experience team for optimal Grabbers' experiences.

The Critical Tasks You Will Perform

• You will provide advanced support and internal consulting to the country management team on all people-related matters, designing and monitoring people policies and processes.
• You will ensure responsive people services, identify scalable process improvements, and drive people-related projects with relevant stakeholders.
• You will be an advisor and change agent, facilitating collaborative conversations and driving workforce planning, engagement, and development initiatives.
• You will establish People metrics, identify necessary policy changes, and implement actions to strengthen culture and performance.
• You will oversee the Talent Acquisition strategy, ensuring alignment with business priorities and delivery through Talent Acquisition Business Partners.

Qualifications

What Essential Skills You Will Need

• HR Leadership Experience: At least 15 years of experience managing HR teams across multiple disciplines, with expertise in HR audit, compensation and benefits design, and policy setting/redesign.
• Influence and Data-Driven Experience: Experience to advise, influence people decisions while banacing multiple needs, espcially with senior colleagues. Translate data into insights for clear recommendations and practical actions.
• Stakeholder Management and Execution: Experience partnering with business leaders and cross teams, working on multiple workstreams and delivering time-sensitive plans within agreed deadlines. Take ownership, anticipate issues, and act to move work forward.
• Heart, Hunger, Honour, and Humility: Embrace Grab's core values and thrive in a dynamic environment.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.