Full-Time

Senior Backend Nodejs Engineer

Posted on 9/19/2024

Ushur

Ushur

201-500 employees

Automates customer service tasks and journeys

Robotics & Automation
Enterprise Software

Compensation Overview

$150k - $200kAnnually

Senior

Santa Clara, CA, USA

Hybrid position in Santa Clara, CA.

Category
Backend Engineering
Software Engineering
Required Skills
NoSQL
Node.js
Data Structures & Algorithms
MongoDB
REST APIs
Linux/Unix
Requirements
  • 6-9+ years of software development with demonstrable back-end implementation experience
  • Back-End design, development of software using Node.js that can scale to millions of transactions
  • RESTful API design and development
  • Proficiency working in Linux environment
  • Thorough Understanding of asynchronous programming paradigm and its quirks and workarounds
  • Strong Software development fundamentals, architecture, algorithms, and problem solving skills
  • Strong knowledge of how the Web works and how to create efficient implementations
  • Experience with NoSQL databases like MongoDB is required
  • Excellent communication and strong organizational skills with attention to detail
Responsibilities
  • Solve business problems by supporting necessary backend infrastructure
  • Be the go-to person for infrastructure and applications around Node.Js technology stack
  • Be in touch with current frameworks and be influential in all choices related to backend technology choices Collaborating with engineers from other technology teams within Ushur
  • Exude a strong sense of feature ownership, agility and an urge for continuous learning

Ushur focuses on automating customer service tasks to enhance customer experience. Their platform allows businesses to create digital versions of customer interactions, automating the journey from inquiry to service completion. This reduces the need for human involvement, making processes faster and more efficient, which in turn improves customer satisfaction as shown by higher Net Promoter Scores. Unlike competitors, Ushur offers a no-code solution that enables clients to quickly prototype and implement automation without needing technical skills. The company's goal is to provide a flexible and effective platform that helps businesses streamline their customer service operations and achieve better results.

Company Stage

Series C

Total Funding

$89.5M

Headquarters

Santa Clara, California

Founded

2014

Growth & Insights
Headcount

6 month growth

14%

1 year growth

44%

2 year growth

30%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for AI-driven customer service solutions boosts Ushur's market potential.
  • Expansion in digital transformation initiatives in insurance increases Ushur's client base.
  • Rising adoption of AI in healthcare enhances Ushur's service offerings.

What critics are saying

  • Increased competition from emerging startups threatens Ushur's market share.
  • Rapid technological advancements require constant platform updates, straining resources.
  • Potential data privacy concerns pose compliance challenges for Ushur's new solutions.

What makes Ushur unique

  • Ushur offers a no-code platform for rapid customer journey automation.
  • Their AI-powered solutions enhance customer experience in insurance and healthcare sectors.
  • Ushur's platform improves Net Promoter Score, indicating high customer satisfaction.

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