HybridHybrid work between the Lisbon office and home during standard business hours.
People & HRGeneralist Recruiting, HR Operations & Coordination
About the job
Requirements
At least 2 years of talent acquisition experience, ideally in high-volume, call center, business process outsourcing, or fast-paced startup environments.
Professional fluency in English at C1/C2 level is essential.
Familiarity with Portuguese human resources practices is helpful, with support from external legal and payroll fiduciaries.
Ability to handle administrative data, contracts, and payroll preparation in a structured and reliable manner.
Responsibilities
Lead full-lifecycle recruitment across all departments in Lisbon, covering Customer Operations, Support Functions, and local specialized roles.
Drive high-volume talent pipelines, focusing especially on multilingual profiles, particularly German-speaking candidates, while partnering with functional managers to fill specialized positions as the office scales.
Post roles, proactively source candidates, screen curricula vitae, conduct initial interviews, and maintain the candidate journey from first contact through the final interview stage and offer handoff.
Facilitate the human resources onboarding process for new hires.
Partner directly with the Director of Operations to support daily team management and cultivate a healthy work environment.
Increase employee engagement and guide and manage performance reviews, disciplinary actions, warnings, and terminations.
Liaise with external employment lawyers when necessary to ensure human resources actions comply with Portuguese labor laws.
Manage the Lisbon office environment, including office supplies, vendor coordination for cleaning and facility maintenance, and preparing workstations for new hires.
Organize local team-building activities and in-office events such as team lunches and milestone celebrations.
Act as the primary point of contact between the company and its external payroll fiduciary.
Gather, enter, and verify monthly payroll data, including attendance, overtime, bonuses, and absences.
Coordinate with the internal Finance department to validate payroll data and ensure timely, accurate monthly salary payments.
Draft employment contracts, certificates, and other legal human resources documents for employees.
Desired Qualifications
Bilingual fluency in German is a strong advantage.
Fluency in French or Portuguese is a valuable plus.
Talent Acquisition Specialist & HR Coordinator
Batgroup · Lisbon, Portugal (Hybrid) · Full-time · Posted 2026-07-08
Workplace: hybrid
Description
At Batmaid, we’re on a mission to bring peace of mind into people’s homes and fairness into the cleaning industry. As Europe’s leading digital platform for home cleaning services, we connect thousands of households with trusted, insured cleaning professionals.
To support the growth of our office in Lisbon, we are looking for a proactive, organized, and people-oriented Talent Acquisition Specialist / HR Coordinator to join our growing team. In this role, you will be the primary engine for our local hiring efforts while ensuring our day-to-day HR operations and office environment run smoothly.
This is a dynamic position where you will spend the majority of your time driving Talent Acquisition to staff our call center (both French Speaking and German speaking teams) while also managing payroll administration, providing crucial on-site HR support to our operations leadership, and overseeing general office management.
Talent Acquisition (70%)
End-to-End Recruitment: Lead full-lifecycle recruitment across all departments in Lisbon, spanning Customer Operations, Support Functions, and local specialized roles.
Volume & Core Hiring: Drive high-volume talent pipelines, with a strong focus on multilingual profiles (especially German), while partnering with functional managers to fill specialized positions as our office scales.
Candidate Experience: Post roles, proactively source, screen CVs, conduct initial interviews, and maintain an engaging candidate journey from first contact through to the final interview stage and offer handoff.
Onboarding: Facilitate the HR onboarding process for new hires to ensure a smooth transition into the company.
On-Site HR & Office Management (20%)
Operational Support: Partner directly with the Director of Operations to support daily team management and cultivate a healthy work environment.
Employee Relations: Boost employee's moral, increase engagement, guide and manage performance reviews, disciplinary actions, warnings, and terminations.
Legal Compliance: Liaise with our external employment lawyers when necessary to ensure all HR actions comply fully with Portuguese labor laws.
Office Management: Ensure the Lisbon office is a welcoming and productive environment. This includes managing office supplies, coordinating with vendors (e.g., cleaning, facility maintenance), and ensuring workstations are set up and ready for new hires.
Event Coordination: Organize basic local team-building activities or in-office perks (e.g., team lunches, milestone celebrations) to boost employee engagement.
Payroll & Administration (10%)
Fiduciary Liaison: Act as the primary point of contact between the company and our external payroll fiduciary.
Payroll Input & Checking: Accurately gather, input, and verify monthly payroll data (e.g., attendance, overtime, bonuses, absences).
Finance Coordination: Liaise seamlessly with our internal Finance department to validate payroll data and ensure timely and accurate execution of monthly salary payments.
Administrative support: drafting employment contracts, certificates, all legal HR documents related to our employees.
Requirements
Experience: 2+ years of talent acquisition experience, ideally in high-volume, call center, BPO, or fast-paced startup environments.
Language and Sourcing Profile: Professional fluency in English (C1/C2) is essential. Bilingual German fluency is a strong advantage; Fluency in French or Portuguese is a valuable plus.
Local Awareness: Familiarity with Portuguese HR practices is helpful, but you will be backed by external legal and payroll fiduciaries.
Organizational Talent: Structured and reliable when handling administrative data, contracts, and payroll preparation.
People Skills: Natural communicator who enjoys interviewing, building relationships, and fostering a great office environment.
Benefits
International Scale & Swiss Culture: Join a fast-growing Swiss business with a flat hierarchy, open communication, and real impact.
Competitive Salary: Attractive base salary plus a performance-driven Short-Term Incentive (STI)
Hybrid Work Model: Balance working from our Lisbon office and home during standard business hours, with full ownership of your daily schedule.
Health & Wellness: Private health insurance provided to support your well-being.
Meal Allowance: Tax-free daily meal allowance provided via a dedicated meal card (UP).
Commuter Support: €40 gross monthly transportation allowance to support your daily commute.