Waitperson

Provides prompt, courteous food service to Harrah’s and Caesars Republic guests in accordance with established procedures

• High School graduate or equivalent preferred
• 2 years Waitperson experience preferred
• Literate and fluent in English
• Above average communication and guest service skills
• Must be at least 21 years of age
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures

ADDITIONAL REQUIREMENTS 

• Ability to lift and carry large, heavy banquet trays and beverage trays weighing up to 30 lbs.
• Ability to grasp, hold, reach, bend, push-pull, use a step stool, have hand-eye coordination
• Ability to constantly walk and stand during shift
• Mobility to move quickly and easily throughout the restaurant and kitchen areas
• Ability to hear and use visual inspection
• Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment

• Serves customers at assigned station quickly, courteously and efficiently to ensure department guarantee is satisfied.

• Assists customers in ordering from the menu and records ordered items on check according to established procedures.

• Obtains food and beverage from prescribed locations and serves customers according to established procedures.

• Observes guests to fulfill and additional requests and to note when meal is finished.

• Processes checks through the POS system and presents check to guest for payment on conclusion of dining experience.

• Assists, as necessary, in cleaning and re-setting tables, escorting guests from waiting area to table in his/her assigned section.

• Assists bus persons in a cooperative manner to ensure efficient service to guests.

• Completes assigned side work as directed.

• Familiarizes self with all items on both printed and daily menus.

• Uses good salesmanship for suggestive selling of menu items, beverages, desserts, etc.

• Processes all open checks and ensures they are properly tendered and/or accounted for at end of shift.

• Familiarizes self and adheres to the principles of guest service skills, and uses them in all interactions.

• Delivers alcoholic beverages promptly from assigned bar to table.