Inactive

NTT Data

Global IT services and consulting provider.

HR Operations Junior Associate

HR Operations & CoordinationPosted on Oct 1

Full-timeGuadalajara, Jalisco, MexicoNo salary listed

About the Job

Requirements

A relevant Bachelor's degree, or an equivalent combination of education and experience.
Proficiency in English and Spanish.
Preferred location in Guadalajara or Mexico City and ability to commute and report to the NTT Guadalajara or Mexico City office.
High level of accuracy and attention to detail.
Proficient organizational skills.
Ability to work independently.
Solid communication and interpersonal skills, with proven experience handling confidential information with utmost confidentiality, tact, and diplomacy.
Intermediate proficiency in Microsoft Office, including Word, Excel, Outlook, PowerPoint, and SharePoint.

Responsibilities

Maintain documentation and files for Mexico-based employees.
Assist with new employee orientations and ensure personnel files are complete, including requesting signatures on legal documents.
Perform human resources-related activities using HR information technology tools on the SAP/SuccessFactors platform, primarily throughout the employee lifecycle from hire to retire.
Assist with document audits, including urgent requests to scan and send or upload documents for internal or external audits, or as required by legal or HR business partner requirements.
Assist with Tier One general inquiries, including policy content, basic leave questions, employee requests to update documents such as life insurance, and other transactional requests.
Process human resources transactions according to established guidelines and standard operating procedures.
Manage calls from employees and other human resources staff.
Receive and respond to email inquiries and assigned tickets.
Complete tasks within established turnaround times and multitask on a day-to-day basis.
Adapt to new business processes, systems, and technology.
Enter and maintain data in human capital management modules.
Meet with the Ministry of Labor and other external agencies when necessary regarding submitted mandatory forms and documentation.
Perform other onsite responsibilities as assigned.

Desired Qualifications

Previous experience working with filing and inventories.

Job description

Duties Include:

Maintaining all Mexico based employee documentation/files.
To assist with New Employee Orientations & assure to have complete personnel files, including the request to sign all legal documents.
Perform HR/related activities on HRIT tools (SAP/SuccessFactors platform), primarily pertaining to the employee life cycle (from Hire to Retire).
Assist with document audits which may include urgent requests to scan and send/upload documentation for internal/external audits or per legal/HR Business Partner requirements
Assist with Tier One general inquiries such as policy content, basic leave questions, employee’s requirements to update documents such as life insurance and other transactional requests.
To process the various HR transactions as per the laid guidelines/SOP
Manage calls from employees & other HR Staff (Proficient English/verbal communication skills)
To receive/respond to email inquiries and assigned tickets - (Proficient writing skills)
To perform tasks within the established turnaround time and capable of multitasking on a day to day basis
Open for new business process changes and adaptability for new systems/technology
Entering/maintaining data in HCM modules
Meeting with Ministry of Labor and other external agencies where necessary for submitted mandatory forms/documentation
Other onsite responsibilities as assigned.

Basic Qualifications:

Relevant Bachelor’s degree, or equivalent combination of education and experience
Proficient in English and Spanish
Preferred location in Guadalajara or Mexico City and the ability to commute and report to NTT Guadalajara or Mexico City Office
High level of accuracy and attention to detail
Proficient organizational skills
Ability to work independently
Preferred previous experience working with filing and inventories.
Solid communication and interpersonal skills with proven experience in handling confidential information with utmost confidentiality, tact, and diplomacy

Intermediate level proficiency in MS Office (Word, Excel, Outlook, PowerPoint, SharePoint)

About the Company

NTT Data

Global IT services and consulting provider.

NTT DATA is a global IT and business services provider that helps organizations run and transform their technology and operations. It delivers consulting, industry solutions, cloud migration, cybersecurity, data analytics, and managed services to modernize systems and processes. It differentiates itself through its large scale, deep sector expertise in banking, healthcare, manufacturing, public sector, and automotive, and its broad ecosystem of partners with Microsoft, SAP, AWS, and Salesforce. Its goal is to help large enterprises digitally transform and optimize operations at scale using cloud-native approaches and secure IT environments.

Company size: 10,001+
Company stage: IPO
Headquarters: Tokyo, Japan
Founded: 1988

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