Full-Time
Customer Success Manager
Hive Learning
11-50 employees
B2B social learning platform for skills
No salary listed
United States
In Person
Bachelor's
 Customer Experience & Support (1) |
|---|
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- Bachelor’s degree required
- 3–5 years in SaaS CS or Account Management
- Lead onboarding for new U.S. clients
- Conduct quarterly business reviews
- Train sales teams on Hive Perform
- Drive usage and ensure >90% retention
- Identify expansion opportunities
- Serve as senior contact for U.S. customers
- Provide technical and strategic support
Hive Learning provides a B2B collaborative learning platform that helps organizations drive behavioral change and upskill employees. It enables social, peer-to-peer learning with group activities, microlearning, personalized development paths, and real-time analytics that show managers skill gaps and progress, plus AI features for rapid content creation and scenario-based coaching. It differentiates itself by emphasizing on-the-job, social learning rather than traditional training, drawing on elite-sport coaching methods to turn insights into action for large workforces. Its goal is to help organizations embed continuous learning and improve performance at scale across teams from 50 to 100,000 people.
Company Size
11-50
Company Stage
Early VC
Total Funding
$4.6M
Headquarters
London, United Kingdom
Founded
2013
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See people who can refer or advise you
Simplify's Take
What believers are saying
- Hive Learning's site updated 2026 touts five AI-driven products and stronger integrations.
- Halma rolled Hive Learning to 5,500 employees, showing scalable enterprise expansion.
- UKG access through its marketplace exposes Hive Learning to 70,000 customers worldwide.
What critics are saying
- Culture-change L&D budgets face cuts when buyers prioritize compliance platforms like Cornerstone.
- High dependence on GenAI content speed invites commoditization from LinkedIn Learning and NovoEd.
- If AI content quality slips, enterprise trust collapses and renewals stall by 2027.
What makes Hive Learning unique
- Hive Learning pairs peer-to-peer coaching with mobile-first behavior-change workflows and analytics.
- It integrates with 100-plus HR and learning systems, reducing enterprise implementation friction.
- GenAI creates personalized cards fast; Inchcape built 46 cards in one month.
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