Key Contact Manager

Job Description

The Dutch, Belgian and Scandinavian markets are supported from the office in Belgium (Niel). To support and further expand the Dutch market, we are looking for a Key Contact Manager.

This is a highly dynamic role in which you spend 90% of your time visiting customers in your territory (Southern Netherlands). You are the key contact for your customers: veterinarians and other veterinary professionals. You provide them with high-quality technical advice based on your scientific knowledge and product expertise, you organize trainings within our focus domains, and seek out the best support for veterinary practices. You act as a true business coach. In addition, your responsibilities also cover: 

• Business development : You are responsible for achieving the turnover and sales targets in your region and continuously look for opportunities to grow the business. 

• Administration, reporting and communications : You report directly to the Sales Manager Veterinary and ensure that administrative tasks are completed correctly and within the agreed upon time frames and formats. 

• Commercial planning : You develop a commercial action plan for your region, focusing on product priorities, launches, sales results and market developments. You present this plan to your Sales Manager and execute it once approved. 

• Territory Management : You maintain regular contact with customers to strengthen strategic relationships. You monitor changes in customer potential and update the client database regularly.  

• Technical skills development : You keep your technical knowledge and product expertise up to date through internal and external training, reading specialised literature, and actively participating in meetings with Marketing and the Technical Manager. 

• Networking : You strengthen Vetoquinol’s position in the veterinary market by actively participating in external meetings, fairs and networking events.  

• Quality assurance and pharmacovigilance :  You report any product complaints to the relevant Pharmacovigilance or Quality Assurance contacts.

Qualifications

• Preferably you have a veterinary background, or at least a strong affinity with the veterinary world.
• You have a Scientific or Commercial degree or equivalent experience. 

• At least 1-3 years of experience, ideally in the veterinary or pharmaceutical field. 

• You know how to build and maintain relationships; you are a strong communicator. 

• You are results-oriented, analytical and follow your action plans closely.

• You are proactive, independent, persistent and motivated. 

• Knowledge of Dutch and basic English is essential.  

Additional Information

Why you will love working with us

• A good work-life balance. 
• A positive working atmosphere with several team activities per year. 
• Opportunities for training and development. 
• 32 days of holiday. 
• Attractive salary, annual bonus, company car, iPad, laptop and phone. 
• And yes… dogs are welcome in our beautiful Niel office! 

Ready to shape the future of veterinary partnerships? 

Apply now and become part of Vetoquinol’s success story! Reach out to our HR Manager 

Sandra Cannaerts via [email protected] or +32 496 59 30 31. 

We can’t wait to meet you!