Environmental Services Shift Supervisor

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

- Responsible for providing guidance and daily supervision to staff in the department on designated shift. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Assists with oversight of the day-to-day cleaning of the casino property. - Keeps accurate inventory of supplies and equipment; communicates supply needs to manager in a timely manner. - inspects completed work to ensure established standards are met. - Responsible for ensuring OSHA standards are followed. - Responsible for reporting property damage or any problems to manager in a timely manner. - Assists in distribution of work assignments. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.

BRING US YOUR BEST.

- High School Diploma or equivalent and one (1) year of related experience and/or training required; or equivalent combination of education and experience. - Must have strong written and verbal communication skills; must be fluent and literate in English. - Must be able to perform the physical job duties of all EVS team members in times of emergencies. - Ability to maintain a high level of confidentiality and professionalism. - Must be able to operate all standard EVS equipment, including, but not limited to vacuum cleaners, floor machines, carpet extractors, computer, copy machine, mop, broom, and handheld radio. - Knowledge of OSHA standards. - Must be proficient in Microsoft Office applications (Word, Excel, and Outlook). - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. - Ability to write routine reports and business correspondence. - Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. - Ability to work collaboratively and communicate effectively with team members at all levels of the organization.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY

Starting at $20.15 Based on experience