URBN

Multi-brand fashion retail with lifestyle brands

Flow Coordinator

Warehouse & FulfillmentUpdated on Nov 11

Full-timeGap, PA, USA$19.75 /hrIn-person

About the Job

Requirements

The candidate must be at least 18 years old.
A high school degree or GED is required.
The candidate must have working knowledge of Microsoft Excel, Word, PowerPoint, and Access.
The candidate must understand the Outlook email system.
The candidate must maintain acceptable attendance and be able to work overtime as required.
The candidate must comprehend and follow work instructions to meet productivity and quality standards.
The candidate must be able to stand and walk throughout a shift; climb, balance, kneel, crouch, or crawl for extended periods; reach, pull, push, and lift freight and other objects of various shapes, sizes, and weights up to 50 pounds; and safely operate warehouse equipment requiring coordinated movements.

Responsibilities

Maintain the 21-Day Planner.
Accurately monitor and report at the start of shift, bi-hourly, and at the end of shift, and complete reporting on time.
Set daily shift goals and labor plans to keep all channels within service-level agreements.
Start each shift with a clear plan, including identifying top priorities and known obstacles.
Complete all service-level-agreement-related reporting.
Monitor and report inbound freight performance against the plan and schedule.
Automate and maintain workflow in all areas.
Identify and report aged products at all touchpoints.
Update weekly labor planning.
Provide accurate end-of-day reporting numbers.
Interact with management and cross-functional teams to resolve issues affecting operations.
Ensure employees are trained in safety matters and operating standards, and have the tools, equipment, and supplies needed to perform their job functions.
Inspect the quality and accuracy of work.
Address employee needs and communicate issues to the Flow Manager.
Ensure compliance with company policies.
Maintain a safe and clean work environment.

Location

This position is located at 766 Brackbill Rd, Gap, Pennsylvania, 17527 United States
Role Summary

A Flow Coordinator is responsible for overseeing the replenishment fulfillment processes in the distribution center. They act as liaisons between various departments within the center to proactively identify and resolve any issues that may arise. A successful Flow Coordinator is someone who can thrive in a fast-paced, multi-tasking environment, pays attention to detail, is open to accepting new and diverse assignments, and is goal-oriented. They are also excellent team players, possess a positive attitude, and have outstanding organizational, verbal, and written communication skills.

Shift: Wednesday - Saturday; 6:00am-4:30pm

Role Responsibilities

Maintain 21-Day Planner.
Accurately monitor and report at the start of shift, bi-hourly, and end of shift and complete it on time.
Daily set shift goals and labor plans to keep all channels within SLA.
Start each shift with a clear plan, including identifying top priorities and known obstacles.
Complete all SLA-related reporting.
Monitor and report IB freight performance against plan/schedule.
Automate and maintain workflow in all areas.
Identify and report aged products at all touchpoints.
Update weekly labor planning.
Provide accurate end-of-day reporting numbers.
Interact with management and cross-functional teams to resolve issues affecting operations.
Ensure that all employees are trained in matters of safety, and operation standards, and have the necessary tools, equipment, and supplies to perform job functions.
Inspect the quality of work and accuracy.
Address employee needs and communicate any issues to the Flow Manager.
Ensure compliance with all company policies.
Maintain a safe and clean work environment.

Role Qualifications

18 years or older
High school degree or GED required
Working knowledge of Microsoft Excel, Word, PowerPoint, and Access
Understanding of Outlook Email system
Maintain acceptable attendance and must be able to work overtime as required
Comprehend and follow work instructions to meet productivity and quality standards

Physical Requirements

Stand and walk throughout a shift
Climb, balance, kneel, crouch, or crawl for extended periods
Reach, pull, push, and lift freight and other objects of various shapes, sizes, and weights to 50 pounds 
Operate warehouse equipment safely as required for the position which requires coordinated movements

#INDOTHER

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility for specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings, and much more! For additional information visit www.urbn.com/work-with-us/benefits.

Pay Range

Starting from USD $19.75/Hr.
EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.

About the Company

URBN

Multi-brand fashion retail with lifestyle brands

URBN operates a global portfolio of lifestyle brands, including Urban Outfitters, Anthropologie, Free People, Nuuly, Terrain, and Vetri Family. Each brand targets different customer niches with a mix of clothing, accessories, and home goods, and some offerings extend into experiences like dining or a rental model with Nuuly. The multi-brand approach lets URBN serve a wide range of tastes under one umbrella and diversify beyond a single brand. Its goal is to build long-term value by expanding brand offerings, entering related product areas, and exploring services like rental to support a circular economy while reaching new markets.

Company size: 10,001+
Company stage: IPO
Headquarters: Philadelphia, PA
Founded: 2016

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