Our Operations capability works cross functionally to empower the growth of our business from a people, process, and infrastructure point of view. It is in this team in our New York office that we would like to hire an Operations Executive reporting into our Operations Manager. This is hybrid role with the expectation to be in the office at least 3x a week.

The role will be varied in nature including office management, senior executive travel management and expenses, onboarding new starters and event management.

We are looking for an individual with a high level of professionalism and drive to join our growing business. This is an entry-level position where you will play a key role in ensuring the smooth operation of our US offices and contribute to the development and implementation of effective people strategies. To excel in this role, you are results-oriented and able to work proactively to solve issues before they arise. You will be hands-on in the NY office working alongside our high performing team of Two Circlers.

The objective of this role is to enhance and manage: the workplace experience, smooth running of the office, internal and external events, and operationalize processes. This is a rewarding opportunity for someone who is looking for a company to plant their roots, learn and grow, and a fun place to work!

Responsibilities include:

Workplace Management:

·       Serve as the primary point of contact for employees regarding office-related inquiries and requests.

·       Anticipate team and guest needs before they arise using relevant information collected about members to enhance and personalize their in-office experience.

·       Monitor the space to ensure it is clean, organized, and safe for all Two Circlers.

·       Create an environment that encourages collaboration and community engagement.

·       Assist in organizing company meals and notify team of food deliveries and couriers.

Events and Employee Engagement:

·       Organize and coordinate events, including conferences, client meetings, and company social events.

·       Consistently celebrate members’ successes and milestones through gifts and notes.

·       Develop and maintain relationships with all Two Circlers and clients, providing high level customer service.

·       Develop and implement strategies to increase team spirit and retention.

Operations Support:

·       Support the onboarding process for new hires, ensuring their equipment is set up and they have necessary supplies.

·       Provide administrative support to ensure accurate and up-to-date documentation, policies, and procedures.

·       Support Senior Management team with diary management and travel.

·       Take charge of travel arrangements, including booking flights, accommodation, and car rentals.

·       Prepare and edit documents, presentations, and reports for senior management.

 We would love to hire someone who:

·       Is professional, proactive, and committed to employee confidentiality.

·       Is eager to pursue new challenges or problems independently and build a path to a solution.

·       Has previous hospitality or administrative experience and interest in conducting thorough research projects in a timely manner.

·       Has excellent communication and presentation skills, both written and verbal.

We’d love to hire someone who:

·       Is professional, proactive, and committed to employee confidentiality.

·       Is eager to pursue new challenges or problems independently and build a path to a solution.

·       Has previous hospitality or administrative experience and interest in conducting thorough research projects in a timely manner.

·       Has excellent communication and presentation skills, both written and verbal.