Full-Time
Implementation Engineer
Confirmed live in the last 24 hours
Zeotap
51-200 employees
Customer intelligence platform for data enrichment
Junior, Mid
Remote in UK
Remote work is available within the UK.
- Experience with data products, in particular data validation and analytics
- Prior experience with JS and SDK implementation and debugging, RESTful APIs
- Familiarity with command line, scripting syntax, SQL
- Familiarity with data warehousing tools such as BigQuery and GCP cloud
- Understanding of web and mobile applications
- Exposure to single sign-on (SSO) integration
- Experience with large-scale project management and delivery
- Interpersonal, communication and client management skills
- You speak English fluently
- Ensure accurate configuration and integration of Zeotap CDP on customers’ test and production environments
- Analyse customers’ needs and suggest upgrades or additional features to meet their requirements
- Drive clarity on immediate use-cases and programme manage the execution
- Partner with customers and internal stakeholders to drive consensus on mutual success
- Educate customers on the best practices and effective use of the Zeotap platform
- Work offsite and onsite (as necessary) to troubleshoot and diagnose implementation issues on the different levels of solutions
- Act positively and respond promptly to the customer’s requests/tickets
- Establish Best Practices and repeatable playbooks for CDP integration and implementation
- Analyse customer support requirements and identify areas for automation and efficiency gains
- Review and ensure accuracy of technical documentation
- Adhere to Zeotap’s company, privacy and information security policies and procedures
- Provide product teams with customer feedback to help identify potential new features or enhancements
Zeotap provides a platform that enables businesses to understand and engage with their customers more effectively through customer intelligence. The main feature of Zeotap's platform is identity resolution, which combines data from various sources to create a single, comprehensive view of each customer. This unified view allows businesses to gain deeper insights into their customer base, leading to more personalized marketing strategies. Zeotap integrates high-quality data to support analytics and marketing campaigns, helping clients improve their return on investment by reaching customers through multiple channels, such as email and social media. Unlike many competitors, Zeotap emphasizes privacy and security in its data handling, ensuring compliance with regulations. The company's goal is to enhance marketing outcomes and drive revenue growth for its clients by reducing customer attrition and providing valuable data-driven insights.
Company Stage
Late Stage VC
Total Funding
$114.2M
Headquarters
Berlin, Germany
Founded
2014
6 month growth
↓ -11%1 year growth
↓ -17%2 year growth
↓ -11%
Simplify's Take
What believers are saying
- Zeotap's CDP addresses the rising demand for unified customer data platforms.
- Increased investment in digital transformation boosts demand for Zeotap's data-driven solutions.
- Zeotap's focus on identity resolution improves targeting accuracy and customer insights.
What critics are saying
- Competition in the CDP market could pressure Zeotap's market share and pricing.
- Economic downturn in Europe may reduce marketing budgets, affecting Zeotap's revenue.
- Evolving EU data privacy regulations may require costly compliance adjustments for Zeotap.
What makes Zeotap unique
- Zeotap offers a privacy-first approach to customer data in Europe.
- Zeotap's ID+ initiative aligns with the growing demand for cookieless marketing solutions.
- Zeotap's partnerships with major brands enhance its visibility and credibility.
Help us improve and share your feedback! Did you find this helpful?