Full-Time
Implementation Engineer UK
Updated on 11/14/2024
Zeotap
51-200 employees
Customer intelligence platform for data enrichment
Junior, Mid
Remote in UK
Available for remote work within the UK.
- Experience with data products, in particular data validation and analytics
- Prior experience with JS and SDK implementation and debugging, RESTful APIs
- Familiarity with command line, scripting syntax, SQL
- Familiarity with data warehousing tools such as BigQuery and GCP cloud
- Understanding of web and mobile applications
- Exposure to single sign-on (SSO) integration
- Experience with large-scale project management and delivery
- Interpersonal, communication and client management skills
- You speak English fluently
- Ensure accurate configuration and integration of Zeotap CDP on customers’ test and production environments
- Analyse customers’ needs and suggest upgrades or additional features to meet their requirements
- Drive clarity on immediate use-cases and programme manage the execution
- Partner with customers and internal stakeholders to drive consensus on mutual success
- Educate customers on the best practices and effective use of the Zeotap platform
- Work offsite and onsite (as necessary) to troubleshoot and diagnose implementation issues on the different levels of solutions
- Act positively and respond promptly to the customer’s requests/tickets
- Establish Best Practices and repeatable playbooks for CDP integration and implementation
- Analyse customer support requirements and identify areas for automation and efficiency gains
- Review and ensure accuracy of technical documentation
- Adhere to Zeotap’s company, privacy and information security policies and procedures
- Provide product teams with customer feedback to help identify potential new features or enhancements
Zeotap provides a platform that helps businesses understand and engage with their customers more effectively through customer intelligence. Its main product, the Customer Intelligence Platform, focuses on identity resolution and data enrichment, allowing companies to create a unified view of their customers by matching data from various sources. This enables businesses to gain deeper insights and develop personalized marketing strategies. Zeotap differentiates itself from competitors by integrating high-quality data and offering analytics tools that support targeted omnichannel marketing, which enhances customer experiences across multiple platforms. The company's goal is to improve marketing outcomes and increase revenue for its clients while ensuring data privacy and security.
Company Stage
N/A
Total Funding
$89.9M
Headquarters
Berlin, Germany
Founded
2014
6 month growth
↓ -14%1 year growth
↓ -16%2 year growth
↓ -7%
Simplify's Take
What believers are saying
- The addition of industry veterans like Jens Schulte-Bockum and Frank Krings enhances Zeotap's strategic growth and market penetration.
- Innovations like the AI companion 'Ada' and partnerships with companies like Illuma demonstrate Zeotap's commitment to cutting-edge technology and solutions.
- Recognition from Gartner and Business Insider underscores Zeotap's industry impact and potential for continued success.
What critics are saying
- The competitive landscape in customer intelligence and data platforms is intense, requiring continuous innovation to maintain a leading position.
- Dependence on high-profile advisors and strategic partnerships could pose risks if these relationships change or do not yield expected results.
What makes Zeotap unique
- Zeotap's focus on identity resolution and data enrichment provides a unified customer view, setting it apart from competitors who may not offer such comprehensive data integration.
- The platform's strong emphasis on privacy and security ensures compliance with regulations, which is a significant advantage in today's data-sensitive environment.
- Zeotap's strategic partnerships and high-profile advisors from various industries bolster its market strategy and credibility.
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