Full-Time

Fulfillment Specialist

Updated on 8/23/2026

Serigraph

Serigraph

201-500 employees

Custom printing and signage, with fulfillment

No salary listed

West Bend, WI, USA

In Person

Category
Operations & Logistics (1)
Required Skills
Word/Pages/Docs
Quality Assurance (QA)
Excel/Numbers/Sheets

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Requirements
  • A high school diploma or equivalent is required.
  • Strong communication and troubleshooting skills are required.
  • The candidate must be able to train and mentor peers.
  • The candidate must be organized and able to multitask.
  • Proficiency in Microsoft Word and Microsoft Excel is required.
  • Basic math skills are required.
  • Knowledge of safety, housekeeping, and personal protective equipment practices is required.
Responsibilities
  • Set up production lines, monitor kit preparation, and perform First Piece Approval.
  • Direct and motivate Fulfillment Associates, flex employees, and temporary staff to meet specifications.
  • Conduct in-process audits, enforce quality standards, and stop production when needed to correct concerns.
  • Verify and report labor data, complete job tickets, and track efficiency metrics.
  • Use the EZPOP system and Hydra for preflighting and Microsoft Excel for formatting.
  • Pack, count, label, shrink-wrap, and operate equipment.
  • Follow environmental practices including recycling, waste reduction, and energy conservation.
  • Evaluate and recommend improvements for the kit-packing line.
Desired Qualifications
  • Experience with fulfillment operations and enterprise resource planning systems.

Serigraph provides custom printing services for decorated products, in-store signs, and displays across industries such as automotive, medical, consumer electronics, and more. It combines design, program management, fulfillment, and kit packing to deliver end-to-end solutions for leading brands. The company runs two large-format digital presses that support 24/7 digital printing, and it offers an online campaign management system that connects with shipping providers and its fulfillment center to plan, monitor, and measure campaigns from start to finish. Compared with competitors, Serigraph differentiates itself by offering a full-service, end-to-end package (from design to delivery) and an integrated digital printing and campaign management platform, instead of only offering printing. Its goal is to help brands decorate products and execute in-store promotions efficiently and at scale, through customized printing solutions and coordinated logistics.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

West Bend, Wisconsin

Founded

1949

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Simplify Jobs

Simplify's Take

What believers are saying

  • Serigraph's 2026 website still markets 24/7 digital printing and campaign management.
  • Retail POP demand supports shelf signs, wayfinding, and durable checkout decals.
  • Three customer industries — automotive, medical, and consumer electronics — diversify revenue sources.

What critics are saying

  • ZipRecruiter showed offset and fulfillment shifts, signaling labor-intensive margins and utilization pressure.
  • Retail display buyers can switch to cheaper digital and contract printers fast.
  • West Bend manufacturing concentration creates existential disruption risk from fires, strikes, or major customer loss.

What makes Serigraph unique

  • Serigraph combines printing, injection molding, forming, campaign management, and fulfillment in-house.
  • West Bend operations employ 450+ Wisconsin workers across four locations worldwide.
  • Sixteen-year average tenure signals sticky know-how for branded displays and decorated products.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Unlimited Paid Time Off

Flexible Work Hours

Free onsite fitness facility