Marriott Vacations Worldwide

Operates timeshare and resort vacation brands

Mesero/a - Sport Bar

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours

Full-timeCancún, Quintana Roo, MexicoNo salary listedIn-person

About the Job

Requirements

At least one year of experience in similar positions.
Completed secondary education.
English proficiency at B1 or B2 level.
Knowledge of food and beverage service in an informal bar environment, basic mixology, domestic and international beers, and premium beverages.
Knowledge of simple pairing techniques for snacks, burgers, appetizers, beers, and spirits.
Ability to use a point-of-sale system such as Micros and manage room-charge accounts.
Ability to provide personalized service in areas where guests spend extended periods watching live sports.
Ability to take and deliver orders quickly and accurately, organize multiple tables simultaneously, and work under pressure.
Ability to communicate with the kitchen, bar, and server team.
Punctuality, professional personal presentation, and initiative.

Responsibilities

Set up Sport Bar stations and tables before each shift.
Welcome, greet, and serve guests in a friendly and personalized manner.
Take food and beverage orders and advise guests on popular options.
Serve alcoholic beverages in compliance with legal and brand guidelines.
Monitor responsible alcohol consumption and report incidents when necessary.
Attend to guest needs during sporting events or special broadcasts.
Keep the service area clean and stocked, including glassware, dishes, and stations.
Coordinate with the kitchen and bar to ensure orders are delivered accurately and on time.
Accurately collect payment by room charge or cash.
Promote a safe, enjoyable, and respectful environment for all guests.
Support Sport Bar special activities, including themed events, promotions, and special nights.

Compañía: The Westin Resort & Spa Cancún

Reporta a: Gerente de Alimentos y Bebidas / Capitán de Meseros

Horario: Tiempo completo

Puesto: Mesero/a Sport Bar

Grado: 100 – Mexico Daily

Experiencia mínima: 1 año en puestos similares

Idiomas: Inglés (nivel B1, B2)

Conocimientos específicos: Servicio de alimentos y bebidas en un entorno informal tipo bar, conocimiento de coctelería básica, cervezas nacionales e internacionales y bebidas premium. Técnicas de maridaje sencillo (snacks, hamburguesas, entradas, cervezas, licores), manejo de POS (Micros u otro) y control de cuentas por habitación. Atención personalizada al cliente en áreas de consumo prolongado (deportes en vivo).

Escolaridad mínima: Secundaria terminada.

Habilidades:

Energía, simpatía y personalidad extrovertida para atención en ambientes relajados, rapidez y precisión en la toma y entrega de pedidos, buena memoria y organización para múltiples mesas en simultáneo, trabajo bajo presión, buena comunicación con cocina, bar y equipo de meseros. Puntualidad, buena presentación personal y proactividad.

Descripción del puesto:

El Mesero de Sport Bar en The Westin Resort & Spa Cancún es responsable de brindar un servicio dinámico, cordial y eficiente a los huéspedes en un ambiente casual y animado. Su atención debe combinar calidez con rapidez, asegurando una experiencia agradable mientras los clientes disfrutan de deportes, bebidas y alimentos tipo bar.

Responsabilidades:

Montar estaciones y mesas del Sport Bar antes de cada turno.
Recibir, saludar y atender a los huéspedes de manera amigable y personalizada.
Tomar pedidos de alimentos y bebidas, asesorando sobre opciones populares.
Servir bebidas alcohólicas cumpliendo con los lineamientos legales y de marca.
Verificar el consumo responsable de alcohol, reportando incidentes si es necesario.
Supervisar las necesidades del huésped durante eventos deportivos o transmisiones especiales.
Mantener limpia y abastecida el área de servicio, incluyendo cristalería, loza y estaciones.
Coordinar con cocina y bar para asegurar entregas oportunas y correctas.
Cobrar cuentas de manera precisa, ya sea con cargo a habitación o en efectivo.
Promover un ambiente seguro, divertido y respetuoso para todos los huéspedes.
Apoyar en actividades especiales del Sport Bar (eventos temáticos, promociones, noches especiales).
Este descriptivo es enunciativo y no limitativo.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

About the Company

Marriott Vacations Worldwide

Operates timeshare and resort vacation brands

Marriott Vacations Worldwide focuses on vacation ownership and resort experiences across a diverse portfolio of brands. It operates vacation ownership programs and runs or collaborates with more than 100 resorts worldwide, employing staff who guide guests and share local cultures. The product works through timeshare-style ownership and resort stays, with associates helping guests plan trips, share information about destinations, and ensure smooth experiences. The company differentiates itself through a strong culture built on care, collaboration, integrity, and customer-centric decision-making, framed by the MVWay and a focus on treating associates well so they can better serve customers. Its goal is to deliver unforgettable vacation experiences, help people pursue fulfilling lives, and grow its associate network while expanding its presence globally.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Orlando, FL
Founded: 1984

Recently Posted Jobs

Explore more opportunities at Marriott Vacations Worldwide

See more jobs