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Hakim Group

Back-office services for independent eye care

Optical Assistant

Retail SalesPosted on Nov 13
Part-timeAshford, UK£12.71In-person

About the Job

Requirements

  • Previous experience working in optics is not required; the role is open to candidates with or without it.
  • A genuine interest in helping people, attention to detail, and a caring approach are expected.

Responsibilities

  • Provide patients with advice on frames and fittings and deliver ongoing care.
  • Support patients with frame styling, lens choices, fittings, adjustments, and aftercare.
  • Provide product knowledge tailored to each patient's visual and lifestyle needs.
  • Help manage more complex prescriptions with support from the wider team.
  • Assist with day-to-day practice tasks and contribute to upkeep of displays and equipment.
  • Serve as a friendly, reliable point of contact for patients and colleagues.
  • Collaborate with the team to help ensure a smooth, positive patient experience.

About the Company

Hakim Group

Back-office services for independent eye care

Hakim Group is the largest network of independent opticians and audiologists in the UK and Ireland. It uses a joint venture model that acquires a majority stake in practices while the original owners keep a minority share and continue to manage, letting each practice keep its brand and community focus. The group provides centralized back-office support—procurement, finance, accounting, IT, technical support, HR, and training—so clinicians can concentrate on eye and hearing care, with revenue coming from these shared services. Its goal is to grow its network, scale its support platform, and improve efficiency and patient care across the optical and audiology sectors.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Darwen, United Kingdom
Founded
2001

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