Fire Systems Sales Representative

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Fire Systems Sales Rep

Johnson Controls helps commercial customers protect people, property, and operations through fire, security, and building systems solutions. In this role, you will focus on growing service agreement sales for fire-related systems and building a strong pipeline of new and existing customer opportunities.

Role Overview

We are looking for a motivated sales professionals who can develop customer relationships, identify service needs, and sell planned service agreements for commercial building systems. This role combines territory development, consultative selling, proposal creation, and follow-up to help customers make informed decisions and to support sales plan objectives.

Key Responsibilities

• Promote and sell planned service agreements for commercial building systems, including fire alarm, suppression, sprinkler, security, sound, communication, and inspections.

• Establish contact with prospects and existing customers to qualify opportunities and build a healthy sales pipeline.

• Develop trusted customer relationships through consistent follow-up, responsive communication, and professional account management.

• Identify customer needs and build a sales strategy that aligns with the building, account, and service opportunity.

• Conduct building surveys to support estimating, proposal development, and accurate pricing.

• Prepare financial justifications, proposals, and presentations that support the close of business.

• Track sales activity, correspondence, expenses, and competitive information accurately and on time.

• Provide clear forecasting, maintain territory records, and keep internal stakeholders informed of pipeline status.

• Use Salesforce to manage activity, follow-up, and sales reporting.

• Collaborate with district operations and service teams to support customer needs and improve service delivery.

How You Will Do It

• You will take ownership of your territory with accountability, safety, and integrity.

• You will stay close to customer needs, remove obstacles quickly, and focus on the opportunities that matter most.

• You will use candid communication and practical problem-solving to improve proposals, follow-up, and forecasting every day.

• You will work as one team with sales, operations, and service colleagues, building trust and using diverse perspectives to win.

• Maintain a disciplined sales process from prospecting and qualification through proposal, negotiation, and close.

• Use customer conversations, surveys, and internal input to shape practical solutions that match the account.

• Keep records current in Salesforce so reporting, follow-up, and pipeline reviews are accurate and useful.

Qualifications

• At least 3 years experience in B2B sales, account development, or service agreement sales in a commercial environment.                                                

• Knowledge of NICET certification requirements or local municipal codes related to fire jobs.

• Ability to sell technical or facility-related Fire Systems solutions by understanding customer needs and decision drivers.

• Knowledge of commercial building systems, ideally including fire alarm, suppression, sprinkler, security, sound, communication, or inspections.

• Ability to conduct building surveys, prepare estimates, and support proposal development.

• Strong relationship-building, presentation, and communication skills.

• Ability to manage sales activity, forecasting, and follow-up with accuracy and consistency.

• Comfort using Salesforce or a similar CRM to track pipeline and reporting.

Nice to Have

• Experience with seminars, demonstrations, or customer presentations that generate and qualify leads.

• Familiarity with financial justifications and formal proposal preparation for commercial accounts.

Why Join Us

At Johnson Controls, you will join a collaborative environment where customer impact, safety, and professional growth matter. You can expect opportunities for paid training and cross-training, a supportive team culture, and a comprehensive benefits package that may include medical, dental, and vision coverage, 401(k), paid vacation/holidays/sick time, and other standard benefits where applicable.

If you are ready to grow commercial fire systems sales and help customers protect what matters, we would like to hear from you.

HIRING SALARY RANGE: $69K- $107K (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us