Product Operations Principal Engineer

Product Operations Principal Engineer (Operation project manager)

When Dell Technologies launches new game-changing products into the global market, Product Operations Engineering has a vital role to play. The team coordinates all the operational activities that enable products to be introduced and sustained successfully. It’s about making sure there is consistency between production and test environments. It’s about ensuring hardware, software and networking changes are migrated into the production environment in a stable and controlled way. And it’s about creating build processes, coordinating product builds for release into production and setting up configuration specifications for releases.

Join us to do the best work of your career and make a profound social impact as a Product Operations Principal Engineer (Operation project manager) on our Product Operations Engineering team in Hanoi, Vietnam.

What you’ll achieve
As a Product Operations Principal Engineer, you will be responsible for providing coordination of operational activities associated with the introduction of a new product worldwide. Coordinates all operational activities associated with the introduction of the new product. Responsible for ensuring stable, controlled migration of hardware, software and networking changes into the production environment. Ensures consistency between production and test environments. Creates/maintains build processes, coordinates product builds for release into production, prioritizes failures and works with development to resolve problems. Sets up configuration specifications for releases.

• Represents Worldwide Operations from a product perspective.
• Creates factory strategies and plans for Worldwide Operations based on product plans and roadmaps.
• Utilizes metrics to improve new production, introduction process and product quality, at launch and throughout life of the program.
• Ensures Operations achieves Ready to Ship Release and transactions into production/sustaining.
• Transitions products from the OLP process to the sustaining phase.
• Drives action plans and strategies to reduce overall manufacturing transformation cost.
• Drives quality improvements by eliminating sources of defects in the design, supplier, new product introduction and manufacturing processes.
• Drives continuous improvement in OLP process, product manufacturability and flexibility, and operations cycle time and quality.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 8+ years of relevant experience or equivalent combination of education and work experience.
• Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Some barriers to entry exist at this level (i.e., dept/peer review).
• Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
• Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Internal and external contacts often pertain to company plans and objectives.
• Works on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives, as well as an understanding of company protocol.
• Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
• Establishes and assures adherence to budgets, schedules, work plans and performance requirements.​

Desirable Requirements

• Senior management reviews objectives to determine success of operation.
• Involved in developing, modifying and executing company policies that affect immediate operations(s) and may also have company-wide effect.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 8+ years of related experience.
• Depth in build orchestration, automation, and configuration specifications.
• Hands-on experience integrating lab and factory systems.
• Strong problem-solving and documentation skills.
• Collaboration with quality and manufacturing partners.

Desirable Requirements

• Bachelor’s degree in Engineering or related field.
• Background with automation frameworks and factory execution systems.

You will:

• Develop procedures for configuration specs and ECOs.
• Implement automation to improve cycle time and consistency.
• Execute builds and validate outcomes between lab and factory.
• Work cross-functionally to meet quality and schedule targets.