F

Finni Health

ABA therapy and early education consulting

Practice Support Associate

Full-Time
$50k - $65k/yr
Junior
Remote in USA
RemoteRemote role; working hours are 11:00 AM–8:00 PM Eastern Time.
Customer Experience & SupportCustomer Support, Customer Success

About the job

Requirements
  • Have 1–2 years of experience in operations, administration, or customer support; healthcare or service-oriented experience is preferred.
  • Be highly organized and detail-oriented, and manage multiple tasks effectively.
  • Communicate professionally across email, Slack, and Google Meet.
  • Take ownership and solve problems proactively in an ambiguous, evolving environment.
  • Have experience with support or ticketing systems such as Zendesk, Salesforce, Jira, or ServiceNow.
Responsibilities
  • Serve as a day-to-day point of contact for practice owners by answering questions, providing updates, and reinforcing workflows.
  • Use the organization's tools as a subject matter expert, research and resolve issues proactively, and escalate issues to internal teams when needed.
  • Respond to support tickets within defined service-level agreements, using internal documentation and escalating issues when needed.
  • Develop and update the internal knowledge base.
  • Collaborate with RCM, Clinical Success, HR, Recruiting, and Product teams to resolve outstanding issues and keep provider records current.
Desired Qualifications
  • Previous startup experience is a plus.

About the company

Finni Health provides ABA therapy and early childhood education consulting for children with developmental disorders. ABA is delivered by Board Certified Behavior Analysts who build individualized behavior-change plans, collect data, and adjust interventions based on progress; early childhood consultants help families and schools implement evidence-based strategies. The services are offered on a fee-for-service basis, paid by insurers or families. Finni Health combines therapeutic ABA with educational consulting to address behavior, communication, learning, and daily living skills, aiming to improve quality of life for children with autism spectrum disorder and other developmental conditions.

Company Size

51-200

Company Stage

Seed

Total Funding

$3.3M

Headquarters

Toronto, Canada

Founded

2022

Get referred to Finni Health

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • A 2026-03 job post shows continued hiring for practice owners and BCBAs.
  • Finni's site reports 90% of families see meaningful progress in six months.
  • Broad payer acceptance and mental-health care expansion widen referral and revenue opportunities.

What critics are saying

  • Finni's $3.2 million seed round from 2023 looks small against national ABA operators.
  • If insurer credentialing slows, the 2-week-to-2-plus-month onboarding gap throttles growth.
  • A BCBA labor shortage can break service delivery and erase the practice-owner model.

What makes Finni Health unique

  • Finni pairs ABA care with practice-owner software, recruiting BCBAs to run independent clinics.
  • It serves families in 25-plus states and claims 1,000-plus families helped by 2026-10.
  • Finni emphasizes in-home ABA, insurance coordination, and rapid therapist matching within 24 hours.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Paid Vacation
  • Professional Development Budget

Growth & Insights and Company News

6 month growth

3%

1 year growth

2%

2 year growth

5%
Techcouver
Oct 28th, 2026
'Innovating with confidence': BC firms shine bright on Deloitte's Fast 50 list.

'Innovating with confidence': BC firms shine bright on Deloitte's Fast 50 list. Deloitte Canada today revealed the winners of its 2026 Technology Fast 50 program. Now in its 29th year, the Technology Fast program recognizes achievements made by Canada's fastest-growing technology companies, celebrating entrepreneurial spirit and highlighting commitment to innovation across three distinct categories: Technology Fast 50, Enterprise - Industry Leaders, and Companies-to-Watch. This year's Technology Fast 50 cohort achieved an average growth rate of 3,079%, a strong showing by historical standards. Toronto's Finni Health tops this year's Technology Fast 50 category, posting four-year revenue growth of 46,574%. In the Enterprise - Industry Leaders category, Vancouver's UniUni secured first place with four-year revenue growth of 2,143%. Meanwhile, Ottawa's Turbopuffer topped the Companies-to-Watch category, achieving three-year revenue growth of 65,443%. "These companies have excelled through their relentless focus on the fundamentals of growth: winning customers, attracting investment, building strong teams, and pursuing new opportunities," commented Amanda Perran, Partner and national co-leader for the Technology Fast 50 program at Deloitte Canada. "The next stage of their journey will be defined by how effectively they combine that ambition with the capital, talent, and AI-enabled capabilities needed to create sustainable, long-term value," she stated. Making up nearly 30% of the Fast 50 list, top performers from British Columbia include SimplyAsk (5th), Total Life (6th), and Clarity (10th). Minga (15th), TravelAI (16th), and Hypercharge (17th) also made the Fast 50 list, as did Yocale Network (18th), Quandri (20th), and veritree (27th). Other B.C.-based winners include Hydreight (31st), Apera (37th), Oxygen8 (43rd), Orchestry (44th), and VRIFY (48th). For some, like Oxygen8 and Hydreight, it is their third or fourth time on the list. Others, such as SimplyAsk and Quandri, are returning for their second time. UniUni and KOHO ranked first and second among Enterprise - Industry Leaders, with both having now made Deloitte's list at least thrice. Jane (12th) and MineSense (14th) also ranked on the 15-company list. Local Companies-to-Watch include LAC, M2M Tech, Durable, Versafile, and pH7 Technologies. "The strongest signal from the 2026 Technology Fast 50 class is confidence," believes Brendan Cooper, partner and national co-leader for the Technology Fast 50 program at Deloitte Canada. "These Canadian companies have been shaped by disruption and proven through crunch periods," Cooper said. "That resilience is showing in how they lead today." "They are investing, hiring, and innovating through uncertainty with confidence," he stated.

Pulse 2.0
Jun 15th, 2023
Finni Health: $3.2 Million Raised To Focus On Improving Autism Care

Finni Health is a company that is empowering autism providers to go independent. The company announced it has raised $3.2 million in funding led by General Catalyst with participation from Y Combinator, Wayfinder Ventures, Andrew Adams (Headway), and Divya Bhatt (Virta).

BetaKit
Apr 6th, 2023
Meet the Canadian startups in Y Combinator’s Winter 2023 Demo Day

Around six Canadian-related startups are participating in Y Combinator’s Winter 2023 cohort.