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Zoomo

E-bike rental, sales, and maintenance services

Mecánico de bicicletas

Automotive Service & RepairConfirmed live in the last 24 hours
Full-timeValencia, Spain€21.5k /yr

About the Job

Requirements

  • Demonstrated experience as a bicycle mechanic, with strong diagnostic and repair skills.
  • Strong customer service and communication skills, including the ability to explain technical issues clearly to people without technical knowledge.
  • Previous experience in retail or a customer-service environment.
  • Ability to solve problems and manage one's own workload.
  • Knowledge of workshop safety procedures.
  • Familiarity with lithium-ion batteries.
  • Spanish proficiency is required.

Responsibilities

  • Welcome riders, understand their repair and maintenance needs, and provide efficient, friendly service.
  • Manage the daily appointment schedule and handle walk-in repairs.
  • Diagnose and repair e-bikes, and e-mopeds when applicable, explaining the problem and solution clearly.
  • Perform high-quality repairs that ensure rider and vehicle safety.
  • Process repair documentation, respond to inquiries, and ensure subscriptions are paid regularly and on time.
  • Occasionally respond to roadside assistance requests.
  • When no Field Ops Associate is at the center, occasionally assist with Zoomo asset recovery when possible and safe.
  • Keep the workshop organized, clean, and safe, and collaborate with the rest of the team.

Desired Qualifications

  • Experience with e-bikes or e-mopeds is valued.
  • Experience in the cycling, delivery, mobility, or technology sector is valued.
  • Additional languages are valued.

About the Company

Zoomo

E-bike rental, sales, and maintenance services

Zoomo provides electric bikes for rent, sale, and aftersales service, mainly serving delivery couriers and urban commuters. Its core offering is flexible subscription plans that can include maintenance and repairs, with revenue from ongoing subscriptions, e-bike sales, and aftersales services. The bikes are provided through a subscription model, with maintenance, repairs, and support included to ensure convenience for customers. Zoomo operates in multiple markets (Australia, the United States, the United Kingdom, and France) and focuses on reliable, well-supported mobility for urban users. Its goal is to make urban transportation more sustainable and efficient by delivering high-quality e-bikes and strong customer support, differentiating itself through a bundled, customer-centric subscription approach rather than a purely hardware sale.

Company size
51-200
Company stage
Series B
Total funding
$105.5M
Headquarters
Sydney NSW, Australia
Founded
2017

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