Learning Systems Specialist

In a nutshell

At Picnic, we’re revolutionizing online grocery shopping across the Netherlands, Germany, and France. Behind our rapidly growing operation is the Picnic Academy (our LMS), the driving force that ensures our operational personnel are onboarded and trained effectively through engaging, high-impact learning experiences. 

As our Learning Systems Specialist, you will be the backbone of our digital learning landscape. You will be the link connecting our systems, data, and people together. You will manage user access, troubleshoot bugs, explore process automation, and turn learning data into usable insights. You will partner with the L&D team and Operational colleagues to integrate engaging content and support platform innovation to optimize learner experience across all our markets: the Netherlands, Germany, and France. 

Tricks of the trade

• Seamless platform and content access: You'll make sure every team member sees the right content from day one by building smart platform automations and managing user access in collaboration with our Tech team

• Be the go-to problem solver: Whenever colleagues run into a technical hiccup or platform glitch, you're on it. You'll process support tickets, troubleshoot errors, and team up with our LMS vendor (TinQwise) to squash bugs fast

• Maintain a clean, organized course library: Upload, test, and publish new modules and learning paths. You’ll keep our digital shelves organized with clear naming conventions and sharp version control

• Make sense of our learning numbers: Pull completion and learning data, dive into Excel or Google Sheets, and share clear updates with stakeholders so they always know how their people are progressing

• Show colleagues the ropes: Empower the wider L&D team and operational stakeholders through practical LMS training, toolkits, and hands-on guidance, while driving platform initiatives and automations that reduce manual labor and elevate the learner experience 

• Spin up training fast with GenAI: Team up with the Digital L&D crew to turn operational knowledge into clean, practical learning bites. You'll use GenAI tools and ready-made templates to get content out the door without getting bogged down in manual design

Join the ride: AI as our co-pilot, not our replacement 

Technology drives Picnic forward, but our people are the heart of everything we do. As new AI tools evolve, our goal isn’t to automate away human connection, it’s to use AI effectively to help us become more efficient. In this role, you’ll test and implement smart AI workflows to draft, polish, and launch learning materials alongside our Digital L&D specialists. Think of AI as your partner that speeds up the prep work so you and the team can focus on the human impact.

We’re looking for

• A completed HBO / Bachelor’s degree in Learning & Development (Opleidingskunde), Educational Technology, Business IT & Management, HRM, or related fields

• 2+ years of hands-on experience in an operational or digital learning field where you managed tools and supported end-users

• Tech-savvy & data-curious: You’re confident with numbers and logic, Excel/Google Sheets comes naturally to you, and you enjoy figuring out how different systems connect

• Big plus: You’ve gained experience with data visualization tools (preferably Tableau)

• GenAI native mindset: You actively experiment with generative AI tools to draft communications, reformat content, and work smarter

• Hands-on "get-it-done" mentality: You take pride in operational precision, keeping things clean behind the scenes, and solving practical puzzles rather than sitting in endless high-level strategy meetings

• You have high user empathy, love helping others, and communicate clearly in fluent English (Dutch, German, or French is an added bonus)

Picnic perks

🥗Fresh Lunch, coffee, and snacks 

Our offices are equipped with fully-fledged coffee bars and a kitchen and chefs. They prepare delicious fresh and warm lunches every day so you can keep your energy up.

🚵🏼Health insurance discount & bike plan

We have a partnership with CZ (a health insurance provider). Picnic employees get a discount on CZ insurance packages between 5% and 15%. Furthermore, through our partnership with Lease a Bike, you can rent-to-own a new (e)bike at a discounted rate

✍🏼Learning & development 

You’ll get ample opportunity to work on yourself at Picnic. We offer personal development through Lepaya courses, Academy trainings, and more. Interested in improving your mental wellbeing? Through OpenUp you get free access to trained psychologists and many courses. 

All the rest 

At Picnic you get 25 holidays, we cover your travel expenses and offer a pension plan. And your phone and laptop are on us, as well.