Jr. Service Engineer

Confirmed live in the last 24 hours



51-200 employees

Digital manufacturing and 3D printing services

Consumer Goods


Livonia, MI, USA

  • Vocational or Bachelor’s degree in an applicable field (e.g., engineering, mechatronics) preferred
  • 2+ years of work experience in a relevant industry/role
  • Experience in technical support, troubleshooting, and maintaining equipment like CNCs and Laser Cutters, preferably 3D printers
  • Understanding of KPI-driven performance and prioritization for on-time delivery
  • Mechanical-minded with the ability to understand the mechanics of an industrial 3D printer
  • Desire for continuous learning, teaching, and development in the manufacturing space
  • Strong organizational skills and attention to detail
  • Performing machine tasks related to daily production
  • Servicing and troubleshooting machines, executing periodic maintenance
  • Reducing equipment failure and implementing preventative maintenance best practices
  • Identifying, scoping, and implementing improvement projects
  • Creating and maintaining documentation for knowledge transfer
  • Optimizing spare part stock and quality control execution
  • Supporting team building, training, and coordination for machine uptime and quality
  • Analyzing and solving complex problems, providing detailed reports
  • Supporting the acquisition of new capital equipment expenses process
  • Establishing and maintaining relationships with printer OEMs and Service Technicians

Shapeways provides a state-of-the-art digital manufacturing platform, featuring prominent technologies like HP Multi-Jet Fusion, EOS Selective Laser Sintering, and more, which facilitate the production of high-quality 3D printed parts. This environment not only cultivates a culture of technical excellence and continuous innovation but also positions its employees at the forefront of the 3D printing industry. The company's dedication to streamlining manufacturing processes through its purpose-built software and global supply chain empowers its team to offer superior service to over a million customers worldwide.

Company Stage


Total Funding



New York, New York



Growth & Insights

6 month growth


1 year growth


2 year growth