Intermedia Intelligent Communications

Unified communications and cloud collaboration provider

DevOps Engineer - Deployment

DevOps EngineeringUpdated on Nov 13

Full-timeRemote in PortugalNo salary listedRemote

About the Job

Requirements

Experience as a DevOps, Release, or Deployment Engineer supporting production deployments.
Strong hands-on experience with Octopus Deploy, including process design, variables, and multi-environment releases.
Strong Ansible skills for deployment and configuration, including roles, vault/secrets, and troubleshooting.
Strong working knowledge of GitHub, including pull request workflows, tagging/releases, and permissions.
Understanding of CI/CD concepts, including artifact management, versioning, and promotion between environments.
Administration and troubleshooting skills on Windows and/or Linux hosts used for deployments.
Ability to diagnose deployment issues across application, operating system, network, and configuration layers.

Responsibilities

Own and improve application deployment processes across environments, building and maintaining deployment pipelines primarily using Octopus Deploy, GitHub, and Ansible to make production releases automated, repeatable, secure, and reliable.
Own the end-to-end release and deployment lifecycle: build, package, deploy, verify, and rollback.
Develop and support Octopus Deploy projects, lifecycles, channels, variables, and deployment processes.
Implement deployment automation with Ansible playbooks and roles, inventories, and idempotent changes.
Maintain Git-based release workflows in GitHub, including branching, tagging, versioning, and release notes.
Build and maintain CI pipelines in GitHub Actions or existing tooling to produce artifacts and trigger Octopus releases.
Standardize deployment patterns across applications using templates, shared steps, and reusable Ansible roles.
Manage environment configuration and secrets in a controlled way using variable sets, permissions, and auditing.
Improve deployment safety through approvals, health checks, smoke tests, automated validation, and rollback strategies.
Support production releases, troubleshoot deployment failures, and drive root-cause analysis.
Maintain release documentation, runbooks, and change management practices.
Collaborate with developers, QA, and operations to plan releases and reduce downtime.

Desired Qualifications

Experience with Terraform and infrastructure provisioning.
Scripting experience with PowerShell and/or Bash.
Basic monitoring and observability knowledge, including Prometheus/Grafana and logs, to validate releases.
Experience with IIS/.NET deployments, Nginx, or reverse proxies, depending on the technology stack.
Familiarity with container-based deployments using Docker/Kubernetes.
Experience managing VOIP components and protocols, including SIP, FreeSwitch, OpenSIP, and session border controllers.
Experience with load-balancing components, including F5 LTM and F5 GTM.
Experience administering AWS or Azure tenants.
Experience with virtualization platforms such as VMware or Hyper-V.

About Intermedia

Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.

Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!

Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!

Are you ready to make your mark?

Role summary
We are looking for a Deployment DevOps Engineer to own and improve application deployment processes across environments. You will build and maintain deployment pipelines primarily using Octopus Deploy, GitHub, and Ansible, ensuring releases are automated, repeatable, secure, and reliable for production.

Own end-to-end release and deployment lifecycle: build → package → deploy → verify → rollback
Develop and support Octopus Deploy projects, lifecycles, channels, variables, and deployment processes
Implement deployment automation with Ansible (playbooks/roles, inventories, idempotent changes)
Maintain Git-based release workflows in GitHub (branching, tagging, versioning, release notes)
Build/maintain CI pipelines in GitHub Actions (or existing tooling) to produce artifacts and trigger Octopus releases
Standardize deployment patterns across applications (templates, shared steps, reusable Ansible roles)
Manage environment configuration and secrets in a controlled way (variable sets, permissions, auditing)
Improve deployment safety: approvals, health checks, smoke tests, automated validation, and rollback strategies
Support production releases, troubleshoot deployment failures, and drive root-cause analysis
Maintain release documentation, runbooks, and change management practices
Collaborate with developers, QA, and operations to plan releases and reduce downtime

Required skills and experience

Experience as DevOps / Release / Deployment Engineer supporting production deployments
Strong hands-on experience with Octopus Deploy (process design, variables, multi-environment releases)
Strong Ansible skills for deployment and configuration (roles, vault/secrets, troubleshooting)
Strong working knowledge of GitHub (PR workflows, tagging/releases, permissions)
Understanding of CI/CD concepts (artifact management, versioning, promotion between environments)
Administration and troubleshooting skills on Windows and/or Linux hosts used for deployments
Ability to diagnose deployment issues across app, OS, network, and configuration layers

Nice to have

Experience with Terraform and infrastructure provisioning
Scripting: PowerShell and/or Bash
Monitoring/observability basics (Prometheus/Grafana, logs) to validate releases
Experience with IIS/.NET deployments, Nginx, or reverse proxies (depending on stack)
Familiarity with container-based deployments (Docker/Kubernetes)
Experience in managing VOIP components and protocols (SIP , FreeSwitch, OpenSIP, session border controllers)
Experience with load balancing components ( F5 LTM, F5 GTM)
Experience with administering AWS or Azure tenants
Experience with Virtualization platforms such as VMWare or HyperV

About the Company

Intermedia Intelligent Communications

Unified communications and cloud collaboration provider

Intermedia provides a cloud-based unified communications and collaboration suite for small to mid-sized businesses. Its offerings include voice, video, chat, contact center, file sharing, and email services delivered through a single, subscription-based platform that customers access from the cloud. The company works by delivering an integrated set of tools via a monthly or annual plan, reducing the need for multiple vendors. It differentiates itself with award-winning technical support from JD Power and a partner program that lets resellers offer Intermedia’s services to their own customers. Its goal is to simplify business communications for SMBs by providing an all-in-one, scalable cloud solution with reliable service and support.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Sunnyvale, CA
Founded: 1995

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