Equinox

Luxury fitness clubs with personalized training

Assistant General Manager

Business & StrategyUpdated on Nov 12

Full-timePacific Palisades, Los Angeles, CA, USA

About the Job

Requirements

Qualified candidates must have 1–3 years of management experience in an operational management industry.
Strong verbal and written communication skills are required.
High-touch customer service experience is preferred.
Effective time management and follow-up skills are required.
Financial management experience is required.
A bachelor's degree is preferred.
Candidates must adhere to the current transfer policy in the P&C employee handbook.
Candidates must be in current good standing with the brand, with no written RODs or above.
Assistant General Manager experience is preferred.
Candidates must be able to lift 25 pounds and remain mobile throughout the facility all day.
Candidates must have the legal right to work in the United States.

Responsibilities

Influence and inspire a dynamic workforce.
Interview, hire, train, and manage the Front Desk, Maintenance, and Kids’ Club departments to meet brand standards; assist departments in developing schedules and ensuring adherence to payroll budgets.
Complete staff performance evaluations monthly and annually.
Adhere to monthly ordering timelines and supply budgets.
Ensure a high level of customer service to club members.
Partner with the General Manager to support ancillary departments and sales.
Maintain awareness of monthly departmental goals and projections.
Ensure club cleanliness meets company standards.
Ensure the club follows proper risk management and loss prevention procedures, and monitor club safety and security.
Facilitate other projects or responsibilities as delegated by the General Manager.
Be open to location reassignments and work flexible schedules based on business needs.
Perform other duties as assigned to ensure proper department operations.

Desired Qualifications

Assistant General Manager experience.

Job Description

RESPONSIBILITIES:

Influence and inspire a dynamic work force
Interview, hire, train, and manage Front Desk, Maintenance, and Kids’ club departments to meet the Equinox brand standards – assist departments in developing schedules and ensuring adherence to payroll budgets
Complete staff performance evaluations monthly and annually
Adhere to monthly ordering timeline and supply budgets
Ensure a high-level of customer service to club members
With partnership of General Manager, support ancillary departments and sales
Awareness of monthly departmental goals and monthly projections
Ensure cleanliness of club per Equinox’s company standard
Ensure the club is following proper Risk Management and Loss Prevention procedures - Monitor safety and security of club
Help facilitate all other projects or responsibilities as delegated by the General Manager
Must be open to location reassignments – must be able to work flexible schedules dependent on the needs of the business

Qualifications

Qualified candidates must have proven leadership ability with 1-3 years of management experience in a operational management industry
Strong verbal and written communication skills
High touch customer service experience preferred
Effective time management and follow up skills
Financial management experience
Bachelor’s Degree preferred
Will be provided via Assistant General Manager onboarding manual

ADDITIONAL QUALIFICATIONS:

Adheres to the current transfer policy, per the P&C employee handbook
In current good standing with the brand (no written RODs or above)
*Assistant General Manager experience preferred*

PHYSICAL REQUIREMENTS:

Ability to lift 25 pounds
Able to be mobile throughout the facility all day

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

We offer competitive salary, benefits, and industry leading commission opportunities for club employees
Complimentary Club membership
Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Pay Transparency: $75,000 - $80,000 Annually

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

About the Company

Equinox

Luxury fitness clubs with personalized training

Equinox runs luxury fitness clubs focused on a premium wellness experience. It offers personalized training, unlimited signature classes, and upscale amenities such as spas and digital fitness options. Members pay through a mix of membership fees, personal training sessions, spa services, and retail purchases, creating multiple revenue streams. The clubs work by providing high-end facilities and services, with a schedule of classes and on-demand digital options to fit member needs. Equinox differentiates itself from competitors with its emphasis on quality, individualized attention, and a comprehensive, lifestyle-oriented experience for affluent clients. Its goal is to help members reach their highest potential by delivering a consistent, luxury fitness and wellness environment.

Company size: 10,001+
Company stage: Growth Equity (Non-Venture Capital)
Total funding: $1B
Headquarters: New York City, New York
Founded: 1991

Recently Posted Jobs

Explore more opportunities at Equinox

See more jobs