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Prosidian Consulting

Management and operations consulting firm

Facility Representative Qualification Program Manager

Program ManagementConfirmed live in the last 24 hours
Full-timeRichland, WA, USANo salary listed

About the Job

Requirements

  • An associate or bachelor's degree in information technology or a related field is required; certifications are helpful.
  • Four to seven or more years of information technology support experience is required; DOE or federal experience is preferred.
  • Experience with service desk tools, O365, troubleshooting, and Active Directory is required.
  • The role requires customer focus, patience, and documentation capability.
  • Business tools proficiency includes Microsoft Office; advanced Excel, Access, Outlook, PowerPoint, and Word skills are ideal, along with proficiency in Adobe Acrobat, data analytics tools, and Visio, and the ability to learn other tools.
  • After-hours support may be required.

Responsibilities

  • Manage the Facility Representative Qualification Program, develop qualification standards, and provide training.
  • Provide Tier 1 and Tier 2 support, system administration, endpoint hardening, and knowledge base documentation.
  • Assist with program and project management support in daily business activities and aligned program support activities.
  • Publish DOE self-service IT guides.
  • Support the Hanford Field Office across facility representative, electrical, industrial hygiene and occupational safety, training, environmental and regulatory, safety and security enforcement, nuclear safety, criticality safety, engineering, and technical and regulatory support functions.
  • Conduct work predominantly on-site at the Hanford Field Office and Hanford Site in Richland, Washington; some remote support may be approved.
  • Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer.

Desired Qualifications

  • DOE or federal experience is preferred.
  • Certifications are helpful.

About the Company

Prosidian Consulting

Management and operations consulting firm

ProSidian Consulting is a management and operations consulting firm that helps private companies, Fortune 1000 enterprises, and government agencies solve problems and improve operations through tailored, industry-aligned services. It offers six enterprise practice areas: Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Human Capital, delivered by multidisciplinary teams across CONUS/OCONUS. The firm follows a structured approach to strategic solutions focused on growth, margin, and efficiency, aligning assets, processes, policies, and people to deliver value. With former Big 4 leadership and a nationwide/overseas footprint, its goal is to translate strategy into execution that boosts clients' return on invested capital and value delivered to customers.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
Charlotte, NC
Founded
2008

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