C

CGS Federal (Contact Government Services)

Federal professional services

Business Analyst

Full-Time
$60k - $110k/yr
Senior
Bachelor's
Remote in USA+2 moreMore locations: Detroit, MI, USA | Chicago, IL, USA
HybridHybrid work is available in Chicago.
Business & StrategyBusiness Analysis
No H1B Sponsorship
US Citizenship Required

About the job

Requirements
  • Must be a U.S. citizen.
  • A bachelor's degree in Computer Science or engineering is required.
  • Must successfully complete a stringent background investigation and obtain the required government security clearance.
  • At least 7 years of experience in business analysis, systems analysis, and/or design of information systems programs and related business processes is required.
  • Experience with phase-based and Agile delivery methods is required.
  • Experience with Jira or other Agile tools is required.
  • Must be able to communicate technical concepts clearly to technical and non-technical users.
  • Must work effectively both in a team environment and independently.
  • Must possess attention to detail.
  • Familiarity with government projects and policy/procedures teams is required.
  • Must be able to interact comfortably with senior leadership and/or government executives and staff on a day-to-day basis.
  • Experience managing client requirements and small teams is required.
  • Analytical skills and business presentation skills are required.
Responsibilities
  • Support the development of briefings, agendas, and other general documentation, including training materials and demonstration sessions for new and existing technologies for various stakeholders.
  • Document and analyze business and functional requirements and translate them into process maps and technical system requirements.
  • Develop documentation that meets organizational standards, including basic system architectural diagrams and wireframes, concepts of operations, and monthly status reports.
  • Create high-level briefings and communications materials for customers, management, and executive stakeholders.
  • Work with the government and team members to identify, recommend, and implement service delivery improvements and new technology implementations.
  • Evaluate program materials and develop approaches for improvement.
  • Gather information independently from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
  • Develop an understanding of Microsoft and Atlassian products and services, including Teams, SharePoint, Visio, Jira, and Confluence, and translate complex product information into clear, polished content.
  • Research, outline, write, and edit new and existing content in collaboration with team members to understand project requirements.
  • Develop content in various media forms for usability, maintaining a consistent voice across documentation.
  • Perform risk management by identifying, prioritizing, and mitigating risks, and communicating and escalating risks and issues.
  • Support continuous improvement by recommending improvements to products, services, and processes.
  • Manage client interaction and expectations regarding team efforts.
  • Identify and coordinate cross-team dependencies and collaboration.
  • Seek opportunities to increase customer satisfaction and develop and deepen long-lasting client relationships.
Desired Qualifications
  • Experience supporting DHS Headquarters or other U.S. federal agencies.
  • Experience tracking and reporting project or program delivery progress and budget execution.
  • Experience developing project briefs and reports for non-technical audiences.
  • Knowledge of the federal acquisition lifecycle.
  • Familiarity with business intelligence and data analytics.
  • Project management, Agile, and/or cyber certifications such as PMP, ACP, CSM, SAFe, or CISM.

About the company

C

CGS Federal (Contact Government Services)

View
Website

CGS Federal (Contact Government Services) is a government contractor providing professional and technology services to public agencies. The company supports federal programs with information technology, litigation support, records work, data services, cybersecurity, and program operations. It serves federal agencies, legal teams, public-sector program leaders, and mission-oriented operating units. Its operating model centers on contract teams embedded in regulated government environments and supported by recruiting, security, delivery, and corporate operations. Teams work across software, infrastructure, cybersecurity, legal support, data, project management, recruiting, and administration. Teams support coordinated daily delivery.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A

Get referred to CGS Federal (Contact Government Services)

See people who can refer or advise you